Lead Account Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Establish and cultivate relationships with key accounts, acting as the main point of contact for end-users, architects, engineers, and regulatory authorities.

• Formulate and implement strategic account plans to boost revenue and meet sales objectives.

• Foster and maintain robust relationships with key stakeholders, comprehending their business needs and offering customized solutions.

• Discover new business prospects within current accounts and work alongside cross-functional teams to provide value-added solutions.

• Oversee contract negotiations and guarantee customer satisfaction through proficient account management.

• Analyze market trends, competitor actions, and customer feedback to pinpoint areas for enhancement and promote continuous growth.

• Report directly to the Director of Sales.

• Travel 75% of the time or more while working remotely.

⛳️ Requirements

• At least 10+ years of experience in life safety account management or sales.

• Demonstrated success in managing key accounts and driving revenue growth.

• Strong understanding of strategic account management and building customer relationships.

• Proficient in CRM software and Microsoft Office Suite.

• Capability to identify new business opportunities and create tailored solutions.

• Experience in contract negotiations and ensuring customer satisfaction.

• Familiarity with advanced smoke and gas detection technologies.

• Proven ability to generate revenue growth and meet sales targets.

• Strong business insights and comprehension of market dynamics.

• Ability to efficiently manage multiple accounts and prioritize tasks.

• Bachelor’s degree or equivalent experience in business or a related field (preferred but not mandatory).

• Customer-oriented mindset with a passion for delivering exceptional service.

• Commitment to continuous learning and adaptability to evolving market trends.

🏝️ Benefits

• Employer-subsidized Medical, Dental, Vision, and Life Insurance.

• Short-Term and Long-Term Disability.

• 401(k) match.

• Flexible Spending Accounts.

• Health Savings Accounts.

• Employee Assistance Program (EAP).

• Educational Assistance.

• Parental Leave.

• Paid Time Off for vacation, personal business, sick time, and parental leave.

• 12 Paid Holidays.