Language Access Program Manager – Strategy

This is a fully remote position, open to applicants in Alabama, +32 more states.

📋 Description

• Oversee the strategic planning processes for Enterprise Language Services, focusing on vision formulation and goal establishment.

• Propel innovation initiatives that enhance language access capabilities, service delivery frameworks, and technology integration.

• Execute market assessments and environmental analyses to pinpoint trends, opportunities, and competitive standings.

• Formulate and implement growth strategies encompassing service expansion, market entry, and partnership possibilities.

• Direct revenue strategies and optimization efforts, including revenue cycle assessment, billing enhancement, and financial sustainability.

• Manage program development from initial concept through to implementation and evaluation.

• Construct business cases for strategic investments, including ROI forecasting and impact assessments.

• Collaborate with AVP leadership on long-term vision, strategic projects, and organizational growth.

• Work jointly with clinical and operational leaders on service line integration and enterprise advocacy.

• Champion enterprise service line advocacy and stewardship.

• Oversee strategic partnerships and manage external relations.

• Craft and present strategic recommendations to the executive leadership team.

• Track and report on the progress, outcomes, and ROI of strategic initiatives.

• Facilitate cross-functional strategic alignment across Language Services.

• Drive the enterprise innovation strategy and program portfolio.

• Lead competitive positioning efforts and recognize emerging opportunities and technology trends.

• Develop initiatives that position Language Services for sustained competitiveness.

• Take ownership of revenue strategy and growth planning.

• Identify and implement revenue optimization strategies, including reimbursable services, grants, and partnership revenues.

• Steer organizational alignment around the vision, goals, and initiatives of Language Services.

• Propel cross-functional operational improvements and transformations.

• Create an enterprise language access strategy that aligns with patient equity commitments.

• Spearhead initiatives that broaden the scope and accessibility of language services for underserved populations.

⛳️ Requirements

• A bachelor's degree in business, healthcare administration, strategy, or a related discipline is required.

• Generally, 7+ years of progressive experience in healthcare strategy, program management, or business development is expected.

• Proven ability to lead strategic planning processes and drive revenue growth for Enterprise-wide Language Services.

• Proficient in strategic planning and execution.

• Skilled in innovation management.

• Expertise in healthcare services market analysis and competitive intelligence.

• Strong revenue strategy and financial analysis skills, including knowledge of revenue cycle and billing optimization.

• Capable of developing business cases and modeling ROI.

• Excellent executive communication and presentation abilities.

• Comprehensive program management skills from concept development through implementation and evaluation.

• Proficient in developing strategic partnerships and managing relationships.

• Strong cross-functional collaboration skills.

• In-depth knowledge of the healthcare industry, particularly language access regulations and trends.

• Skilled in change management.

• Proficient in data-driven decision-making and reporting.

• Project Management certification is advantageous.

• PMP or strategy certifications are preferred.

• Preferred: A master's degree in business administration, healthcare administration, or a related field.

• Preferred: PMP, strategy, or healthcare leadership certifications.

• Preferred: 7+ years of experience in healthcare strategy or business development with enterprise-scale impact.

• Preferred experience with enterprise growth strategies, revenue optimization, innovation programs, value-based care models, executive stakeholder management, and board-level presentations.

• Ability to work Monday to Friday, from 8:00 AM to 5:00 PM.

• Remote work is permitted from an approved registered state.

🏝️ Benefits

• Comprehensive Total Rewards package.

• Competitive compensation.

• Generous retirement offerings.

• Career development programs.

• Paid Time Off programs.

• Medical, dental, vision, life, and short- and long-term disability benefits.

• Flexible Spending Accounts for eligible healthcare and dependent care expenses.

• Adoption assistance.

• Paid parental leave.

• Defined contribution retirement plans with employer matching.

• Financial wellness programs.

• Educational Assistance Program.

• Premium pay options such as shift and on-call pay based on role.

• Incentive pay for select positions.

• Opportunity for annual performance-based salary increases.