Labour Relations Officer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Interpret and implement labour laws, collective agreements, RCMP policies, and procedures.

• Provide prompt advice, technical guidance, representation, and procedural assistance to NPF Members, Local Area Representatives, and Regional Directors.

• Analyze individual circumstances of Members and pinpoint issues that necessitate further legal or policy interpretation.

• Refer intricate matters to Legal Counsel, LR Team Leads, Program Managers, and NPF Directors.

• Respond to and assist with critical incidents involving NPF Members.

• Advise Members on their rights and obligations during investigations conducted by external bodies and the RCMP.

• Ensure that Members have access to medical and mental health support.

• Coordinate with the Employer regarding Member support and information.

• Collect information and provide updates to NPF staff, Directors, and Local Area Representatives.

• Draft legally sound or policy-driven submissions for grievances and Codes of Conduct, and present them at hearings or meetings.

• Mentor Local Area Representatives.

• Negotiate and resolve labour issues with Employer counterparts.

• Conduct legal and policy research, remaining current on labour-relations jurisprudence and developments.

• Participate in labour-relations education, coursework, conferences, online learning, meetings, and team knowledge sharing.

• Support training initiatives for Local Area Representatives and new Labour Relations Officers.

• Lead significant cases involving multiple Members or multiple intakes.

• Collaborate with assigned Directors on major events.

• Develop policy grievances with NPF Legal for issues affecting the bargaining unit as a whole.

• Provide progress updates on major cases.

• Apply the NPF Representation Policy and fulfill duty of fair representation obligations.

• Collect information and documentation for Member complaints.

• Maintain precise records in NPF systems such as Galexy.

⛳️ Requirements

• A degree in labour relations or a related field, and/or a combination of education and experience in labour relations, law enforcement, or human resources.

• Experience in a labour relations program, association, and/or unionized representation, primarily in areas such as Career Development/Staffing, Transfer/Relocation, Workplace Conflict, Disability Management, Accommodation, Grievances, Conduct, Serious Incidents, and Harassment.

• Substantial and recent experience representing employees facing workplace issues.

• Advanced working knowledge of labour relations principles, collective agreements, and/or workplace policies and procedures.

• Strong and persuasive oral and written communication skills.

• Capability to explain complex topics and provide advice and guidance to Members.

• High proficiency with Microsoft Office productivity tools, including Teams and Outlook.

• Exceptional interpersonal skills and the ability to cultivate professional relationships across the NPF.

• Ability to exercise leadership and diplomacy amidst diverse viewpoints and priorities.

• Adaptability to changing situations, ideas, and concepts.

• Keen attention to detail.

• Excellent problem-solving skills.

• Ability to manage multiple tasks, take initiative, be proactive, and remain flexible.

• Capability to work under pressure and meet ongoing deadlines.

• Travel required 5–10 times per year.

• Must successfully clear a pre-employment criminal record check.

🏝️ Benefits

• Competitive compensation package.

• Generous Group Benefit package including Health Care Spending and Taxable Spending Accounts.

• Competitive pension matching program of up to 7%.

• Opportunities for professional development.

• An inclusive, passionate, and enjoyable team environment.

• Starting annual leave of four weeks, increasing to five weeks after five years of employment.

• Flexible working hours.

• Positive work-life balance.

• Opportunities for advancement into supervisory and management roles within the Labour Relations team.