L3 Support, Java

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Act as the main escalation point (L3) for intricate production challenges, diagnosing and resolving high-priority incidents.

• Implement code-level modifications in Java, Unix scripts, and Databases within production settings.

• Carry out complete end-to-end procedures in accordance with the SDLC process for fixing production bugs and applying patches.

• Oversee and troubleshoot multi-tier server environments, including Tomcat, JBoss, WebSphere, and WebLogic.

• Supervise and manage automated tasks using Autosys, Procmon, and Crontab.

• Lead the incident, problem, and change management processes utilizing Jira and ServiceNow.

• Update and maintain Shell/Perl scripts to guarantee operational efficiency and automation.

⛳️ Requirements

• 7-10 years of practical experience in Java Development or L3 Production Support.

• Advanced expertise in Java/J2EE, including REST API, Servlets, JSP, JDBC, Struts, Hibernate, and Spring.

• Extensive familiarity with relational databases such as DB2, Oracle, or Sybase.

• Strong proficiency in Unix/Linux, including advanced Shell or Perl scripting skills.

• Documented experience with Middleware technologies: WebLogic, WebSphere, or JBoss.

• Practical knowledge of CI/CD and Version Control systems: Git, Jenkins, and modern deployment repositories.

• Understanding of IDEs such as Eclipse or NetBeans for code analysis and corrections.

• Proficient in spoken English.

• Native Spanish speaker.

🏝️ Benefits

• Fully remote.