Key & Strategic Account Manager – Grocery, Retail

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Oversee and cultivate relationships with a portfolio of essential grocery and retail accounts.

• Facilitate the onboarding and training of both new and existing stores, including providing troubleshooting support.

• Create and execute account strategies that encompass expansion opportunities, marketing initiatives, and enhancements to customer experience.

• Lead or engage in negotiations with major accounts.

• Draft proposals for contracts aimed at prospective partners.

• Prepare, clarify, and monitor management reports, including assessments of sales performance.

• Guide key accounts on the optimal utilization of JET solutions and offerings, such as Discounts, Deals, and Stamp Cards.

• Share local and global best practices and deliver training accordingly.

• Contribute to the development of the Grocery & Retail segment at Just Eat Switzerland.

⛳️ Requirements

• Demonstrated success in managing strategic/enterprise accounts within retail, gastronomy, or a service-oriented sector.

• Native proficiency in German.

• Professional command of English.

• Proficiency in Italian and French is highly valued.

• Proven history of surpassing targets and achieving results.

• Client-centric mindset.

• Agile approach and considerable flexibility.

• Entrepreneurial attitude, self-driven, initiative-taking, and proactive mindset.

• Digitally literate and skilled with G-Suite, Salesforce, or other CRM tools, reporting tools, and AI tools (Gemini, Claude, etc.).

• Exceptional communication, interpersonal, and networking abilities.

• High degree of reliability and accountability.

🏝️ Benefits

• Paid General Abonnement (GA) for SBB and coverage for travel expenses.

• Professional Equipment - Includes a business laptop and a company mobile phone.

• Career Development Opportunities - Clearly defined paths for professional growth and advancement.

• Regular Team Events - Engaging team-building activities and social gatherings.

• Generous Pension Plan - Occupational retirement benefits with an employer contribution of 65% towards the BVG.

• Learning & Development - Access to extensive training resources.

• Just Eat Pay Allowance - Meal benefits to enjoy delicious food delivered to your workplace.

• Quarterly incentive model (30% of compensation package).