Key Account Technical Solutions Consultant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with the Key Accounts team to engage specific Integrated Delivery Networks (IDNs) and enterprise-level IT, cybersecurity, and digital stakeholders.

• Oversee the strategic planning and execution of technical integrations for Intuitive’s digital offerings across multi-site health systems.

• Establish communication strategies, feedback mechanisms, and governance frameworks for both executive and technical stakeholders.

• Navigate customer IT governance protocols, including technical review boards, data and AI governance, and networking teams.

• Present technical information related to digital vision, technical product summaries, data flow, and network topology diagrams.

• Create and sustain standardized implementation toolkits and repeatable deployment methodologies.

• Cultivate a comprehensive technical understanding of Intuitive’s digital portfolio and communicate customer insights to Product and Engineering teams.

• Monitor, document, and report on implementation progress, outcomes, challenges, and opportunities.

• Engage with data privacy, security, and IT executive leadership through advisory boards and various platforms.

⛳️ Requirements

• Over 8 years of experience in medical technology implementation, enterprise IT consulting, or digital transformation within the healthcare sector.

• Experience in enterprise account management or direct collaboration with strategic sales teams.

• Proven success working with large healthcare systems and IDNs at a corporate level.

• In-depth knowledge of cloud-hosted SaaS platforms, networking infrastructure, healthcare data security, and PACS/EMR integrations.

• Highly effective communicator capable of influencing without direct authority.

• Bachelor’s Degree required.

• Comfortable with a flexible, dynamic work schedule.

• Ability to access surgical and other patient areas.

• May need to provide current proof of vaccination against specific diseases, including COVID-19.

• Some positions may be subject to U.S. export controls, licensing, or a Technology Control Plan.

🏝️ Benefits

• Remote work opportunities; employees are expected to come onsite when requested by leadership.

• Competitive market compensation packages that include base salary, incentives, benefits, and equity options.

• Reasonable accommodations available for qualified individuals with disabilities.