Key Account Specialist

This is a fully remote position, open to applicants in Italy.

📋 Description

• Oversee, cultivate, and sustain relationships with key accounts and clients within the designated region.

• Seek out and secure new customers to enhance market presence and boost sales.

• Advance existing accounts by recognizing new business opportunities and broadening the range of Kennametal products utilized at customer locations.

• Organize and execute regular customer visits, offering technical support and post-sale assistance.

• Create and follow up on quotes while negotiating pricing to secure profitable sales.

• Comprehend customer requirements, machining processes, and technical applications to suggest suitable solutions.

• Discover opportunities to expand business in key market segments such as medical and defense.

• Keep track of market trends, customer demands, and competitor activities.

• Maintain precise and timely documentation of sales activities, customer visits, and opportunities using CRM and internal reporting tools.

• Collaborate closely with Customer Service, Engineering, Product Management, Quotation, Services, and other internal teams to ensure customer satisfaction and support sales goals.

• Prepare sales reports and presentations, and represent Kennametal at customer events and trade shows.

⛳️ Requirements

• Prior experience in B2B sales, key account management, or business development, preferably within the metal cutting tools sector.

• Strong technical expertise in metal cutting tools, machining operations, and their applications, including turning, milling, and drilling.

• Knowledge of manufacturing processes, production needs, and customer applications.

• Demonstrated ability to foster customer relationships, identify business opportunities, and negotiate commercial agreements.

• A proactive, self-motivated approach with the capability to independently manage a territory and meet sales targets.

• Excellent communication, presentation, and interpersonal abilities.

• Capability to comprehend customer needs and convert them into effective technical and commercial solutions.

• Strong organizational skills and the ability to balance customer-facing activities with administrative and reporting duties.

• Proficient in Microsoft Office and experienced with CRM systems.

• Ability to communicate in English for internal business purposes.

• Valid driving license and readiness to travel frequently within the assigned territory.

🏝️ Benefits

• Attractive career advancement opportunities within a global company.

• Corporate benefits.

• A company car with private use included.

• Opportunities for remote work.

• Professional office equipment.