Key Account Representative – Commercial Specialty Tire

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Oversee designated Original Equipment Manufacturer (OEM) accounts to drive sales growth, enhance market share, ensure profitability, and meet customer satisfaction goals.

• Formulate and implement strategies for account expansion while identifying potential new business ventures.

• Pursue profitable growth through value generation, pricing strategies, and cost management.

• Assist in the development, negotiation, execution, and management of customer contracts and long-term agreements.

• Prepare and present monthly sales forecasts that include volume estimates, potential risks, opportunities, and financial implications.

• Meet annual sales targets and budgetary commitments.

• Aid in commercial negotiations with customer purchasing teams and key decision-makers.

• Collaborate with logistics, customer service, finance, supply chain, and credit management teams from quotation to payment.

• Set and maintain pricing strategies for assigned accounts.

• Monitor customer financial performance, credit conditions, and outstanding receivables.

• Cultivate and maintain relationships with customer purchasing, engineering, manufacturing, quality, and leadership teams.

• Act as the primary commercial liaison for assigned OEM customers.

• Record customer visits, business activities, market intelligence, competitive actions, and opportunity pipelines in CRM systems.

• Offer customer communication and support regarding product availability, business updates, and issue resolution.

• Represent Continental at customer meetings, industry events, and trade shows.

• Identify and cultivate new OEM opportunities within targeted market segments.

• Collaborate on future product requirements, market trends, and growth opportunities.

• Assess the commercial viability of new products, programs, and applications.

• Support initiatives for specification growth and demand generation.

• Maintain an active pipeline of opportunities and assist in strategic planning.

• Coordinate activities across engineering, supply chain, operations, quality, finance, and customer service.

• Assist with new product launches, application development projects, and program rollouts.

• Coordinate engineering and technical resources to fulfill customer requirements and project milestones.

• Prepare customer quotes and manage pricing operations.

• Support demand planning and forecasting in line with customer needs and production capabilities.

• Monitor order intake, inventory, and product availability to ensure timely delivery.

• Address potential shortages or supply risks with supply chain and operations teams.

• Facilitate customer communication platforms and business systems, including EDI and web-based customer interfaces.

• Track business performance metrics and suggest enhancements to service, efficiency, and profitability.

⛳️ Requirements

• Bachelor's degree and 3+ years of relevant experience OR 6+ years of relevant experience without a degree.

• 2+ years of professional experience in sales, customer service, account management, engineering, business development, or related commercial roles.

• Proficient in Microsoft Office applications, including Excel and PowerPoint.

• Strong skills in communication, organization, problem-solving, and relationship building.

• Capability to manage multiple priorities and function efficiently in a cross-functional environment.

• Willingness to travel up to 50%.

• Must be located within reasonable distance of a major airport.

• Legal authorization to work in the United States is mandatory.

• Continental will not sponsor employment visas for this position now or in the future.

• Bachelor’s degree and 2–5+ years of experience in OEM sales, account management, technical sales, business development, or similar commercial roles (preferred).

• Experience with manufacturers in industrial, construction, material handling, agricultural, ground support equipment, or specialty vehicles (preferred).

• Technical or engineering sales experience (preferred).

• Experience managing customer quotes, pricing, contracts, or commercial negotiations (preferred).

• Familiarity with CRM systems and sales forecasting tools (preferred).

• Experience coordinating projects across engineering, supply chain, operations, customer service, and finance functions (preferred).

• Previous experience in identifying and developing new business opportunities (preferred).

🏝️ Benefits

• Immediate Benefits.

• Robust Total Rewards Package.

• Paid Time Off.

• Volunteer Time Off.

• Tuition Assistance.

• Employee Discounts, including tire discounts.

• Sales Bonus Programs.

• Employees 401k Match.

• Diverse & Inclusive Work Environment with over 20 Employee Resource Groups.

• Hybrid Work Options.

• Employee Assistance Program.

• Future Growth Opportunities, both personal and professional.

• Referral Bonus.

• Reasonable accommodations for qualified individuals with a disability.