Key Account Representative

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist in the development of strategic sales initiatives for specific categories or accounts within major retail account portfolios.

• Propel growth and profitability for accounts and categories by evaluating momentum and setting priorities.

• Leverage SPS Commerce data, market trends, competitor insights, and buyer preferences to refine sales strategies and achieve quarterly sales targets.

• Aid in seasonal sales and forecasting in collaboration with internal stakeholders while ensuring precision in a sell-to-forecast model.

• Provide support in showrooms.

• Ensure the accuracy of the product catalog and manage ongoing updates to product data and content.

• Relay product feedback internally and externally to enhance partnerships.

• Engage Arc’teryx community members through events, training sessions, and activations.

• Collaborate with account services and wholesale operations to oversee the order book and improve fulfillment and in-season sales.

• Travel within the region to sell, educate, and promote the Arc’teryx brand.

• Monitor in-season data trends and facilitate uploads of content and product descriptions.

• Support or lead sell-in meetings, present product offerings, and secure pre-season sales.

• Work alongside external stakeholders and internal teams including Marketing, Merchandising, Allocations, Finance, and field teams.

• Contribute to the three-year account planning process for North American wholesale.

⛳️ Requirements

• Bachelor’s Degree in Business or a related discipline.

• Over 5 years of sales experience in the outdoor or athletic sector, preferably in apparel and footwear sales within key accounts.

• Comprehensive understanding of key wholesale metrics and their application in enhancing profitability and sales.

• Capability to create assortment plans considering retail space, merchandise layouts, inventory turnover, and sell-through rates.

• Strong skills in relationship-building, sales, influence, and negotiation.

• Excellent presentation and communication capabilities.

• Outstanding organizational skills, analytical mindset, and a proven record in strategic planning.

• Ability to convey narratives through data and analytics.

• Proficient in Microsoft Office and Excel.

• Experience with SPS Commerce and Power BI.

• Capable of working both independently and collaboratively within a team.

• Proactive in identifying root causes and developing solutions.

• Adaptable and flexible, able to balance independence with teamwork.

• Willingness to travel internationally 25–40% of the time for both internal and external events, depending on seasonality.

• Strong business insight and retail mathematics skills.

• Passionate about outdoor activities and embodying the brand ethos.

• Must be based in New York City or within a commutable distance to New York City.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance coverage.

• Support for mental health services.

• Fertility assistance benefits.

• 24/7 Employee Assistance Program (EAP).

• 401(k) retirement plan with matching contributions, immediately vested.

• Eligibility for the Arc'teryx Annual Incentive Plan.

• Employee Stock Purchase Program (ESPP), where applicable.

• Paid time off.

• No Wasted Day program featuring dedicated paid days for outdoor exploration.

• Parental leave for both birthing and non-birthing parents.

• Option to ease back into work after parental leave.

• Opportunities for professional development.

• Participation in Arc'teryx Academies for outdoor skill enhancement.

• Involvement in Employee Belonging Councils.

• Discounts for employees and Pro Deals on gear.