Key Account Manager – West Region

This is a fully remote position, open to applicants in California.

📋 Description

• Create and implement strategic account plans aimed at driving profitable sales growth while increasing share of wallet.

• Establish multi-level relationships with key customers in the Beauty & Fragrance sector.

• Identify and pursue new business opportunities within current accounts as well as targeted prospective clients.

• Gain a thorough understanding of customer brands, product lines, innovation strategies, competitive pressures, and business objectives.

• Collaborate with customers to develop unique dispensing and packaging solutions.

• Build and oversee the sales pipeline through the commercialization process.

• Lead negotiations related to pricing, contracts, supply agreements, and customer terms.

• Create forecasts and manage performance metrics against revenue, volume, margin, and growth targets.

• Partner with teams in Marketing, Product Development, Engineering, Operations, Supply Chain, Finance, and Customer Service.

• Keep track of market trends in Beauty & Fragrance, competitive activities, and emerging opportunities.

• Represent the organization in customer meetings, business reviews, presentations, trade shows, and industry events.

• Act as the voice of the customer within the organization, ensuring effective communication and follow-up.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Sales, or a related field is preferred.

• Proven experience in B2B sales, key account management, or business development.

• Experience within the Beauty & Fragrance, personal care, dispensing systems, packaging, or a related industry is highly preferred.

• Demonstrated ability to manage and expand complex, high-value customer relationships.

• A successful track record of identifying, developing, and closing new business opportunities.

• Familiarity with navigating complex sales cycles and crafting strategic account plans.

• Strong commercial and financial skills, including expertise in pricing, margins, forecasting, and profitability.

• Exceptional negotiation, presentation, communication, and influencing abilities.

• Capability to lead cross-functional teams and drive results without direct authority.

• Comfort in managing multiple customer priorities and projects in a dynamic environment.

• Must be located in the Western United States.

• Willingness to travel as needed to support customers and business requirements.

🏝️ Benefits

• Bonus opportunities.

• Reasonable accommodations for individuals with disabilities.

• Equal Opportunity Employer.

• Drug-free workplace.