Key Account Manager – Tunnel Construction and Concrete

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver technical consulting, sales assistance, and commercial account management to construction firms, general contractors, and clients within the Concrete sector, emphasizing tunnel construction and specialty foundations.

• Provide guidance to customers regarding system solutions for new builds and renovation projects.

• Proactively secure new projects and support them from the planning stage through to execution.

• Facilitate product demonstrations and conduct user training sessions.

• Assist in complaint resolution and offer technical clarification on execution-related issues.

• Establish, nurture, and enhance long-term customer relationships.

• Aid in the preparation of technical documentation, system solutions, guidelines, and presentations.

• Support product launches.

• Collaborate closely with Product Management, Application Engineering, Research & Development, and Marketing.

⛳️ Requirements

• A completed degree in an engineering field (e.g., civil engineering, tunnel construction, geotechnical engineering, or concrete construction), or technical vocational training with additional qualifications (e.g., technician or master craftsman) in tunnel construction, civil engineering, structural engineering, or concrete construction.

• A solid understanding of concrete technology, preferably with experience in tunnel construction or specialty foundations.

• Several years of professional experience in technical sales, application engineering, or project-related customer support.

• Exceptional communication and presentation skills when interacting with technical and commercial stakeholders.

• Strong customer orientation, initiative, and assertiveness.

• An analytical mindset and a solution-focused approach to work.

• A high willingness to travel.

• Proficient in MS Office; knowledge of CRM systems (e.g., Salesforce) is a plus.

• An independent, organized, and diligent working style.

• Ability to work collaboratively in a team and enthusiasm for cross-functional teamwork.

• Proficiency in English.

🏝️ Benefits

• Modern collective bargaining agreement (chemical industry) offering attractive company benefits.

• Flexible working time models.

• Engaging responsibilities in a growing, globally operating organization.

• Collaborative work environment with flat hierarchies.

• Extensive training and development programs.

• Comprehensive onboarding process.

• Exciting career advancement and development opportunities.

• Opportunity to share your ideas and take on responsibilities.