Key Account Manager, Neuroscience

This is a fully remote position, open to applicants in Oregon, +1 more state.

📋 Description

• Provide support to clients throughout the states of Washington and Oregon, primarily in Seattle and Portland.

• Function as a behavioral health specialist within clinical and geographic market contexts.

• Keep abreast of customer requirements, ecosystem dynamics, patient flow, access, and reimbursement processes.

• Recognize and formulate strategies to overcome access challenges.

• Utilize both quantitative and qualitative assessments to generate marketplace insights and strategic initiatives.

• Align both short-term and long-term business goals of customers with internal resources and stakeholder requirements.

• Collaborate on the development of plans and ensure local coalition teams are held accountable for their implementation.

• Cultivate relationships with key stakeholders who impact behavioral healthcare.

• Provide education on market access and operational prerequisites that facilitate patient access.

• Communicate and ensure comprehension of the suitable value proposition within provider/payer accounts.

• Lead cross-functional action planning involving field teams, home office, Neuroscience, and other departments.

• Implement brand marketing strategies, oversee execution, and optimize company resources.

• Lead cross-functional teams without formal authority.

• Comply with company guidelines and updates regarding compliance.

⛳️ Requirements

• A minimum of a Bachelor’s degree is required.

• A valid driver’s license issued in one of the fifty United States is necessary.

• At least eight years of relevant professional experience is required.

• A minimum of five years of experience in healthcare sales or account management is essential.

• Must maintain a high level of clinical knowledge regarding schizophrenia, schizoaffective disorder, depression, TRD, and other areas in behavioral healthcare.

• Should understand key healthcare influencers and effectively communicate market trends beyond the Neuroscience-promoted therapeutic areas.

• Capability to analyze market conditions and develop strategic insights pertaining to the marketplace is required.

• Ability to collaborate, guide, and influence a cross-functional team is essential.

• Willingness to travel, including overnight and weekend travel, up to 50% of the time is necessary.

• Must reside in the area or be prepared to relocate to Washington and Oregon.

• Preferred: a minimum of two years of experience in the Neuroscience therapeutic area.

• Preferred: familiarity with pharmaceutical/device reimbursement, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement.

• Preferred: experience in pharmaceutical account management with IDNs, large independent hospitals, and substantial standalone accounts.

• Preferred: a Master’s Degree in a relevant field or an MBA.

🏝️ Benefits

• Retirement plan (pension).

• Savings plan (401(k)).

• Long-term incentive program.

• Vacation – 120 hours per calendar year.

• Sick time – 40 hours per calendar year; 48 hours for Colorado employees; 56 hours for Washington employees.

• Holiday pay, including Floating Holidays – 13 days per calendar year.

• Work, Personal and Family Time – up to 40 hours per calendar year.

• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.

• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.

• Caregiver Leave – 80 hours in a 52-week rolling period.

• Volunteer Leave – 32 hours per calendar year.

• Military Spouse Time-Off – 80 hours per calendar year.

• Inclusive interview process and disability accommodations.