Key Account Manager – Member Relations, Engagement

This is a fully remote position, open to applicants in Italy.

📋 Description

• Oversee a portfolio of corporate member accounts from start to finish, which includes onboarding, renewals, and daily relationship management with senior stakeholders.

• Enhance and/or revamp the registration system.

• Utilize AI tools on a daily basis.

• Facilitate member onboarding and guarantee a seamless experience from the first day.

• Encourage participation in workshops, hosted events, and the annual Summit through proactive outreach efforts.

• Manage the distribution of membership seats.

• Organize member registrations and contribute to the continuous improvement of registration processes.

• Maintain accurate and up-to-date CRM records and member information.

• Collaborate closely with Sales, Marketing, Events, and Program teams to provide a consistent member experience.

⛳️ Requirements

• Exceptional written and verbal English skills.

• Strong interpersonal communication abilities.

• Highly organized with a keen eye for detail.

• Comfortable juggling multiple priorities and meeting deadlines.

• Willingness to utilize AI tools on a daily basis.

• Capable of working independently and taking ownership of responsibilities.

• Quick to adapt to new systems and technologies.

• Comfortable operating in a remote, international setting.

🏝️ Benefits

• A full-time remote role.

• Significant responsibility from the outset.

• An opportunity to engage with innovation leaders from top global firms.

• An international and collaborative work atmosphere.

• Chance to participate in our workshops and the annual Summit.