Key Account Manager – Latin America, International Markets

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate a market-entry and expansion strategy for Mexico and South America

• Analyze transformer OEMs, application demand, competition, pricing strategies, purchasing behaviors, and product qualification criteria

• Enhance market visibility, validate opportunities, identify key decision-makers and market entry routes, and suggest priority countries, clients, and investments

• Foster relationships with transformer manufacturers, engineering and procurement teams, representatives, and distributors

• Propose partners and manage their approval, coverage, and performance expectations

• Oversee customer qualification and the development of approved suppliers, coordinating technical reviews, samples, trials, documentation, and factory visits

• Develop account plans that encompass growth opportunities, customer contacts, annual demand forecasts, competitor analysis, qualification milestones, and subsequent actions

• Negotiate supply or framework agreements when warranted

• Take ownership of assigned international bookings and gross-margin targets

• Direct opportunity qualification, bid strategy, customer presentations, pricing recommendations, negotiations, and commercial closure within defined authority

• Collaborate with Inside Sales and the components team to prepare technical and commercial quotations

• Secure approvals for discounts, contractual exceptions, and customer-specific commitments

• Assess freight, duties, currency, payment, credit, and delivery assumptions in conjunction with Finance and logistics

• Manage export requirements and ensure that approved terms are included in offers

• Confirm product specifications with Engineering and delivery commitments with Operations

• Facilitate order handoff and maintain communication with customers regarding changes, quality issues, and recovery actions

• Track opportunities, forecasts, account activities, and win/loss feedback in designated systems and CRM

• Report on country and account performance and propose actions to enhance growth and margin

• Collect customer requirements, suggest product enhancements, develop business cases, coordinate product roadmaps and launches, and monitor product sales and margin

⛳️ Requirements

• Bachelor’s degree in engineering, business, or a related area, or equivalent relevant technical sales experience

• Minimum of five years’ experience in technical sales, business development, or key account management for electrical equipment, transformer components, or similar manufactured products

• Professional fluency in both Spanish and English, with the ability to lead customer discussions, presentations, negotiations, and create clear business correspondence

• Proven experience in business development within Mexico or South America, along with an understanding of regional customer relationships, purchasing practices, and market-entry challenges

• Demonstrated capability in acquiring customers, managing complex accounts, building market intelligence, and negotiating profitable deals

• Ability to interpret technical customer needs, assess pricing and margins, and coordinate product or application efforts with Engineering and manufacturing teams

• Strong organizational, analytical judgment, communication, and teamwork skills

• Proficiency in Excel and presentation software

• Capability to maintain organized sales records and forecasts

• Willingness to travel internationally to engage with customers, partners, industry events, and manufacturing facilities

• Must be based in the United States

• Safety-sensitive position; impairment due to drugs or alcohol may pose a risk to health or safety, and/or lapses in attention could lead to injury, illness, or fatality

• Tobacco use is prohibited on company premises

🏝️ Benefits

• Medical

• Dental

• Life insurance

• 401k

• Vacation pay

• Competitive salary with eligibility for an annual incentive bonus

• Opportunities for international travel to customers, partners, industry events, and manufacturing facilities