Key Account Manager, KAM

This is a fully remote position, open to applicants in New York.

📋 Description

• Propel the successful expansion of Qutenza® through a focused, adaptive, and effective commercial business model.

• Provide education to healthcare providers.

• Develop and execute strategic account plans.

• Collaborate with C-Suite and executive leadership across intricate Integrated Delivery Networks, including DoD, VA, hospital systems, academic centers, and private practices.

• Formulate and implement strategic business plans that align with territory objectives and KPIs.

• Utilize CRM systems, data analytics, and organizational tools to pinpoint opportunities and enhance sales effectiveness.

• Cultivate relationships with C-Suite and executive teams across various sites.

• Transform accounts into optimized care sites to ensure ongoing access to Qutenza® for eligible patients.

• Offer support regarding product access, education, and application training for healthcare professionals and staff.

• Establish and nurture long-term partnerships with key customers, staff, and national/regional Key External Experts (KEEs).

• Build influential networks across various specialties and develop Alternate Sites of Care to fulfill account needs.

• Navigate challenges and prioritize solutions in a dynamic, fast-paced setting.

• Pursue continuous learning to become an expert in the clinical pain market and share insights with peers and cross-functional partners.

• Promote transparency, trust, and a shared commitment to organizational success.

⛳️ Requirements

• Over 5 years of proven success in strategic key account management within pharmaceutical or medical sales.

• Bachelor’s degree from an accredited institution.

• Proven track record of delivering exceptional sales results through a patient-focused approach.

• Expertise in promoting specialty or buy-and-bill products across a variety of care settings (clinics, infusion centers, hospitals, government facilities).

• Experience in pain management, specialty pharmaceutical launches, or biologics.

• Background in buy-and-bill or specialty product promotion, including the use of Specialty Pharmacy and HUB services.

• Ability to adapt to evolving circumstances and embrace innovative ideas.

• Strong interpersonal, written, and verbal communication skills with the capacity to collaborate across diverse stakeholders.

• Demonstrated understanding of the unique needs of healthcare stakeholders (KOLs, payors, etc.) within the designated territory.

• High intrinsic motivation and a drive for success.

• Capability to excel in a fast-paced, entrepreneurial environment.

• Strong analytical, business planning, and presentation abilities.

• Willingness to travel within the assigned territory based on business needs (excluding national and training meetings).

• Must reside and work within the assigned territory.

• Ability to participate in all company-sponsored events, meetings, and conferences.

• Must hold a valid driver’s license and maintain an acceptable driving record.

• Exhibits the highest levels of ethics, integrity, and trust.

• Operates in full compliance with all pertinent regulations, policies, and professional standards.

🏝️ Benefits

• Incentive compensation target of $55K (contingent upon meeting plan requirements).

• Comprehensive health benefits.

• 401K plan.