Key Account Manager – Food and Beverage

This is a fully remote position, open to applicants in New York.

📋 Description

• Develop and sustain robust, long-lasting relationships with key customer stakeholders, including senior-level decision-makers and influencers.

• Oversee a designated portfolio of customer accounts, prioritizing customer satisfaction, retention, and revenue enhancement.

• Recognize, cultivate, and finalize new sales opportunities within existing accounts.

• Boost customer expenditure and profitability through strategic account development and solution selling.

• Generate demand for products and services by enhancing brand visibility and illustrating value to customers.

• Conduct regular business reviews and strategy discussions with customer leadership teams.

• Comprehend operational needs and align solutions accordingly.

• Provide technical sales assistance and product suggestions to enhance customer performance and efficiency.

• Investigate customer challenges, analyze opportunities, and formulate recommendations to support business growth.

• Work collaboratively across departments with internal teams to ensure successful execution and customer support.

• Uphold pricing discipline, assist margin improvement initiatives, and contribute to gross profit objectives.

⛳️ Requirements

• Background in account management, technical sales, industrial sales, or similar customer-facing roles.

• Strong understanding of Clean-In-Place (CIP) processes in food, beverage, and dairy operations.

• Capability to manage CIP programs and develop enhancement processes.

• Degree in Business, Marketing, Chemistry, Microbiology, Engineering, or another related field, or equivalent industry-specific experience may be considered in lieu of formal education.

• Demonstrated ability to establish relationships and influence decision-makers at various organizational levels.

• Aptitude for analyzing data, identifying trends, and creating strategic recommendations.

• Excellent communication, presentation, and negotiation skills.

• Technical proficiency with the ability to understand products, systems, and customer applications.

• Clean driving record.

🏝️ Benefits

• Competitive health and wellness benefit package.

• Ongoing professional development with numerous growth opportunities.

• 15 days of paid time off.

• Competitive salary along with bonuses.

• Medical, dental, and vision benefits.

• 401K.

• Abundant opportunities for professional growth and development.