Key Account Manager, Dental

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership and expand a specified portfolio of business within dental practices and Dental Service Organizations (DSOs).

• Propel the growth of Sunbit adoption, enhance application velocity, and boost loan volume.

• Cultivate trusted, long-lasting relationships with practice owners, DSOs, office managers, treatment coordinators, and front-office staff.

• Conduct regular monthly and quarterly performance evaluations utilizing practice data.

• Provide training and coaching to office teams on financial presentation techniques, Sunbit workflows, and patient conversion strategies.

• Collaborate effectively with Partner Success Managers, Training, Marketing, and Operations teams.

• Implement territory strategies that encompass routing, visit frequency, segmentation, and prioritized account focus.

• Maintain CRM activities, including notes, scheduling, account planning, forecasting, and business visibility.

• Relay field insights to leadership to guide product improvements and market strategies.

• Represent Sunbit professionally while assisting practices in serving more patients through responsible financing options.

⛳️ Requirements

• A minimum of 3 years in field sales, account management, or DSO/practice consulting in the dental sector (strongly preferred), medical, healthcare, or other in-office services.

• Over 3 years of experience managing a territory and a portfolio of business across dental practices and DSOs.

• Proven history of expanding existing accounts through robust relationships, training, data-driven performance discussions, and strategic influence.

• Experience in coaching front-line staff and managers, ideally in a workflow-driven or technology-enhanced environment.

• Strong business insight and comfort with performance metrics, including conversion trends, account segmentation, and revenue forecasting.

• Exceptional verbal and written communication skills; confident in leading training sessions, business reviews, and group discussions.

• Highly organized with excellent time-management, pipeline planning, and territory routing capabilities.

• Self-driven, proactive, and possessing a strong sense of ownership.

• Willingness to travel 50% or more (including overnight stays).

• Proficient in PowerPoint, Excel, and CRM systems.

🏝️ Benefits

• Competitive salary and stock options.

• Unlimited paid time off (PTO).

• Health insurance options, including Medical, Dental, Vision, Life, Employee Assistance Program (EAP), Flexible Spending Account (FSA), and Maternity Leave.

• Health Savings Account (HSA).

• Pet insurance.

• 401K plan with matching contributions.

• Cell phone stipend.

• A mission-driven, empowered, and collaborative culture.

• Eligibility for commissions/bonuses in addition to base salary.