Key Account Manager, DACH Region

This is a fully remote position, open to applicants in Germany.

📋 Description

• Lead and oversee a key strategic account for FICO

• Cultivate and maintain relationships with C-suite executives and senior client stakeholders

• Identify and resolve significant business challenges faced by clients

• Showcase the advantages of FICO’s analytics and decision-making solutions

• Collaborate with sales, product, delivery, and marketing teams to create customized enterprise solutions

• Guide negotiations for multi-million-dollar contracts

• Act as the client advocate within FICO

• Shape product roadmaps and solution strategies

• Create and implement business plans for account growth and sustained profitability

• Meet quarterly and annual sales objectives

• Represent FICO as a trusted advisor

• Track industry trends to position FICO as a premier analytics and decision-making partner

⛳️ Requirements

• Demonstrated success in building and managing strategic relationships with senior executives, especially in large financial institutions

• Proven history of structuring and finalizing complex, multi-million-dollar agreements, including SaaS-based solutions

• Extensive knowledge of banking, credit risk, fraud prevention, account management, or consumer lending

• Experience with machine learning, AI, decision management, and optimization is highly desirable

• Capability to develop and execute joint business plans that align with client goals and FICO's priorities

• Enthusiasm for learning and educating customers and colleagues through presentations and discussions

• Strong interpersonal skills and a genuine desire to assist others in achieving success

• Ability to maintain concentration under pressure, adapt to change, and recover from setbacks

• Team-oriented and collaborative approach

• Willingness to travel up to 50%

• Bachelor’s degree in business, technology, or a related field, or equivalent relevant experience

🏝️ Benefits

• Highly competitive compensation, benefits, and rewards programs

• Opportunities for professional development and valuable learning experiences

• Emphasis on work/life balance

• Employee resource groups

• Social events

• Inclusive, people-first workplace culture

• Freedom to enhance skills and advance your career