Key Account Manager – Core Brands

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee Lieferando’s key strategic Core Brand partnerships.

• Act as the senior-management-level liaison for major QSR brands.

• Create, manage, and execute Joint Business Plans featuring multi-year growth strategies.

• Assume responsibility for contractually established GMV targets, marketing investments, and operational SLAs.

• Conduct weekly and monthly business reviews with partner organizations.

• Handle escalations and swiftly resolve operational or technical issues.

• Serve as the primary contact for franchisees regarding operational inquiries, as well as customer service and logistics matters.

• Collaborate closely with the Senior Team Lead and the global team.

⛳️ Requirements

• Bachelor's degree in business administration, commercial training, or a related field.

• Significant experience in Key Account Management, preferably with top-tier clients or in the QSR/FMCG industry.

• Demonstrated success in managing strategic partnerships and achieving ambitious GMV/revenue goals.

• Proficient in both German and English, with strong written and verbal communication skills.

• Highly professional, possessing strong skills in contract negotiations and strategic account management.

• Exceptional communication and sales abilities, along with persuasive negotiation skills.

• Ability to work independently with a structured and efficient approach, combined with a confident demeanor.

• Entrepreneurial mindset with enthusiasm for developing innovative solutions.

• High willingness to travel to meet with customers.

• Proficient in Salesforce, MS Office, Google Drive, and Slack.

🏝️ Benefits

• Competitive compensation package, along with an open feedback culture and regular performance evaluations.

• Company vehicle available for both business and personal use.

• Membership to Urban Sports Club.

• €90 monthly credit in Lieferando Pay.

• Company pension plan with a 20% employer contribution.

• Opportunities to join various communities and Employee Resource Groups (ERGs).

• Diverse professional development opportunities through the Learning Hub and internal training programs.

• Engagement in sustainability initiatives and the chance to work in a DGNB-certified office in Berlin.

• Enjoy shared experiences such as summer and/or winter celebrations.