Key Account Manager – Buffalo, NY

This is a fully remote position, open to applicants in New York.

📋 Description

• Drive the successful expansion of Qutenza® through a focused, adaptable, and efficient commercial business model.

• Educate healthcare professionals and develop as well as implement strategic account plans.

• Engage with C-Suite and executive leadership within complex Integrated Delivery Networks, including DoD, VA, hospital systems, academic centers, and private practices.

• Create and execute strategic business plans that align with territory goals and KPIs.

• Utilize CRM systems, data analytics, and organizational tools to identify opportunities and enhance sales effectiveness.

• Build relationships with C-Suite and executive teams across various locations.

• Develop accounts into optimized sites of care to ensure continued access to Qutenza® for the appropriate patients.

• Provide support regarding product access, education, and application training for healthcare providers and staff.

• Establish and maintain long-term partnerships with key customers, staff, and national/regional Key External Experts (KEEs).

• Build influential networks across multiple specialties and develop alternative sites of care.

• Navigate challenges and prioritize solutions in a dynamic, fast-paced environment.

• Pursue continuous learning as a clinical pain market expert and share insights with peers and cross-functional partners.

• Foster transparency, trust, and a shared commitment to organizational success.

• Travel within the assigned territory based on business needs.

• Attend company-sponsored events, meetings, and conferences.

• Operate in accordance with applicable regulations, policies, and professional standards.

⛳️ Requirements

• 5+ years of demonstrated success in strategic key account management within pharmaceutical or medical sales.

• Bachelor’s degree from an accredited institution.

• Proven success in delivering exceptional sales results through a patient-centric approach.

• Expertise in promoting specialty or buy-and-bill products across clinics, infusion centers, hospitals, government facilities, and various sites of care.

• Experience in pain management, specialty pharmaceutical launches, or biologics.

• Background in buy-and-bill or specialty product promotion, including Specialty Pharmacy and HUB services.

• Ability to adapt to changing circumstances and embrace new ideas.

• Strong interpersonal, written, and verbal communication skills.

• Capacity to collaborate with diverse stakeholders.

• Understanding of the unique needs of healthcare stakeholders, including Key Opinion Leaders (KOLs) and payors, within the assigned territory.

• High intrinsic motivation and a strong drive for success.

• Ability to thrive in a fast-paced, entrepreneurial environment.

• Strong analytical, business planning, and presentation skills.

• Willingness to travel within the assigned territory based on business needs.

• Must reside and work within the assigned territory.

• Ability to attend all company-sponsored events, meetings, and conferences.

• Must maintain a valid driver’s license and have an acceptable driving record.

• Highest levels of ethics, integrity, and trust.

• Accountability for actions, results, and contributions.

• Full compliance with applicable regulations, policies, and professional standards.

🏝️ Benefits

• Incentive compensation target of $55K (contingent upon meeting plan requirements).

• Comprehensive health benefits.

• 401K plan.

• Opportunity to attend all company-sponsored events, meetings, and conferences.