Key Account Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Establish trusted, long-lasting partnerships with key PSAD organizations throughout France.

• Create and implement strategic account plans that promote sustainable growth and customer success.

• Act as the primary strategic liaison for designated accounts.

• Recognize opportunities to enhance partnerships and foster business development.

• Propel commercial performance and revenue expansion across the portfolio.

• Lead commercial negotiations and oversee contractual agreements.

• Utilize market intelligence, customer insights, and business data to pinpoint growth opportunities.

• Track account performance using KPIs, forecasting, business reviews, and performance analysis.

• Prepare and deliver business reviews and recommendations to stakeholders.

• Support patient care pathways by collaborating with PSAD organizations and healthcare professionals.

• Organize educational initiatives and training programs for healthcare teams and PSAD nursing staff.

• Cultivate relationships with stakeholders across partner organizations.

• Work in conjunction with CDSS, Marketing, Finance, Commercial Excellence, Supply Chain, Customer Service, and other internal teams.

• Facilitate governance meetings, strategic planning sessions, and operational reviews.

• Contribute to continuous improvement efforts.

• Maintain a patient-first mindset while ensuring adherence to company policies, ethical standards, and regulatory requirements.

• Report directly to the Country Manager for France.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience is required.

• A Master's degree or equivalent qualification is preferred.

• Demonstrated experience in Key Account Management, strategic partnerships, or commercial leadership within medical devices, pharmaceuticals, healthcare services, or a similar healthcare setting.

• Proficiency in French and professional-level English.

• Experience in negotiating and managing complex commercial agreements.

• Strong knowledge of the French healthcare landscape and PSAD environment.

• Experience collaborating with healthcare stakeholders and navigating intricate healthcare systems.

• Experience in the diabetes market is highly desirable.

• Strong commercial insight, including account planning, forecasting, and performance management.

• Excellent analytical and problem-solving abilities.

• Superior communication, presentation, and influencing skills.

• Willingness and capacity to travel extensively across France and regularly visit customer sites, partner organizations, and internal meetings.

• Commitment to compliance with company policies, ethical standards, and regulatory requirements.

🏝️ Benefits

• Significant ownership and autonomy over a national territory.

• Opportunity to shape strategic partnerships that have a direct impact on patients and healthcare providers.

• Collaborate with talented, mission-driven colleagues in a supportive environment.

• Gain exposure to a dynamic and expanding international business.

• Work in a stimulating atmosphere where innovation, customer focus, and continuous improvement are paramount.

• Engage in meaningful work that contributes to better health outcomes for individuals living with diabetes.

• Join a workplace that promotes well-being, recognizes achievements, fosters growth, and encourages camaraderie.

• Embrace an equal opportunity and inclusive workplace.