Key Account Manager

This is a fully remote position, open to applicants in California, +12 more states.

📋 Description

• Develop, enhance, and oversee strategic partnerships with North America's Top 100 fleet and dealership clients.

• Evaluate each client's market position, business strategy, challenges, requirements, processes, value chain, and key drivers.

• Relay customer insights to the Stoneridge Electronics Division.

• Identify and seek out strategic business opportunities by fostering strong relationships and internal advocates within each account.

• Collaborate with key industry influencers to compile a comprehensive catalog of Voice of Customer requirements for new products, features, and services.

• Manage and facilitate strategic conversations across multi-million-dollar customer accounts.

• Partner closely with Product Management and Engineering to ensure that opportunities and roadmap priorities are guided by Voice of Customer insights.

• Oversee and manage overall customer relationships for high-profile, revenue-generating accounts.

• Represent Stoneridge at customer sites and convey company direction, leadership, and product pipeline.

• Lead the identification of new business opportunities and work with internal teams to position Stoneridge favorably to win business.

• Expand the current portfolio, ensure profitability, and pinpoint areas for enhancement.

• Guarantee timely and successful delivery of Stoneridge solutions in alignment with customer needs and objectives.

• Serve as the Voice of Customer in internal discussions.

• Oversee the quotation and RFQ process until completion.

• Document and monitor customer open issues and drive resolutions with relevant functions.

• Manage contract negotiations with support from the Legal team.

⛳️ Requirements

• Bachelor's degree in business, engineering, or a related field is required.

• A minimum of 5 years of experience in Key Account Management/Senior Sales or a related field, demonstrating a successful track record, including leading discussions with multi-million-dollar accounts.

• Proven experience or capabilities in engineering or technical sales is highly preferred.

• Exceptional executive-level communication and presentation skills.

• Extensive experience in team building, coordination, collaboration, and detailed strategy planning and execution is required.

• Willingness to travel up to 50%, primarily domestic, with the possibility of international travel.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career growth.

• Supportive work environment that values teamwork and innovation.