Account Manager

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Take ownership of and expand a diverse portfolio of accounts across various industries and/or regions within the DACH area.

• Create and implement strategic account plans to enhance relationships, increase wallet share, and secure repeat business.

• Oversee the complete sales cycle from the initial point of contact to the order placement stage.

• Ensure a consistent flow of repeat business.

• Act as the main point of contact throughout the entire project lifecycle.

• Acquire new accounts and build a robust opportunity pipeline.

• Transform incoming warm leads into lasting customer relationships.

• Keep precise, timely, and consistent records of the sales process in the CRM system.

• Contribute to the company's growth through suggestions for process improvements, innovative ideas, and proposals.

• Meet individual and account-level sales goals within a designated portfolio of German-speaking clients.

• Report directly to the Sales Leader.

⛳️ Requirements

• A minimum of 3 years in sales or account management experience.

• Proven success in managing and growing accounts in sectors such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing.

• Demonstrated ability to develop and execute account plans, enhance customer relationships, and generate repeat revenue.

• Knowledge of metalworks, 3D printing, or injection molding is a significant advantage.

• Proficient in using modern technologies and software.

• Prepared to excel in a fast-paced, dynamic startup setting.

• Fluent in German (native or C1+) and possess full professional proficiency in English.

• Results-driven and focused on meeting targets and fostering growth.

• Self-motivated and proactive, capable of managing an account portfolio independently.

• Customer-focused with strong analytical and problem-solving abilities.

• Adaptable and resilient under changing circumstances.

• High ethical standards and a professional demeanor.

• Strong interpersonal skills and ability to work effectively in a team.

• CV must be submitted in English.

🏝️ Benefits

• Sales incentive program / commission structure.

• Company-issued laptop and smartphone.

• Monthly base salary plus an uncapped bonus (2% of sales).

• Ongoing complimentary well-being activities.

• Participation in charity projects globally.

• Opportunities for professional development.

• Flexible working environment.

• Well-organized onboarding process.

• Occasional international travel.