Key Account Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee and enhance SOMFY’s business relationships with industrial clients in Poland

• Take responsibility for the commercial success of the key account portfolio, including revenue, margins, profitability, volumes, and KPIs

• Develop, validate, and implement Key Account Plans

• Foster long-term partnerships with industrial clients in Poland

• Identify, assess, and onboard new Partner+ partners

• Discover new business opportunities through market analysis, networking, and lead generation

• Encourage upselling and cross-selling of SOMFY solutions

• Launch collaborative customer initiatives and propose solutions to customer challenges

• Serve as the primary point of contact for accounts and cultivate relationships at every level of the organization

• Lead negotiations on pricing, commercial offers, contracts, and renewals

• Prepare analyses, budgets, and commercial proposals for customers

• Monitor customer profitability and implement corrective measures as needed

• Provide sales forecasts and collaborate with Supply Chain and Customer Service on demand planning

• Keep track of market, customer, competitor, technology, and regulatory changes, translating insights into commercial strategies

• Organize customer business reviews and manage local projects

• Utilize Salesforce CRM, Power BI dashboards, and pricing tools to oversee business operations, document interactions, and report on performance

• Collaborate cross-functionally with teams in Marketing, Trade Marketing, Product Management, R&D, Pricing, Supply Chain, Logistics, Customer Service, Quality, and Finance

• Report to the Managing Director BU Poland and work functionally with the Channel Leader Industrial Eastern Europe

⛳️ Requirements

• Degree in Business, Sales, Marketing, or Engineering

• Additional technical qualifications are a plus

• At least 5 years of experience in key account management or B2B sales of technical products, solutions, or components

• Preferably experience in the industrial or OEM sector

• Demonstrated success in meeting sales targets

• Experience in developing and executing structured key account plans

• Proficient in commercial negotiations and managing long sales cycles

• Skilled in customer analysis, budget creation, and managing a key account portfolio

• Strong business and customer insight

• Critical and strategic thinking abilities

• Financial literacy and data-driven decision-making skills based on revenue, margin, and performance KPIs

• Consultative selling capabilities

• Excellent communication skills

• Ability to manage multi-level stakeholders, collaborate cross-functionally, and handle project management

• Strong analytical skills and digital proficiency, including knowledge of Salesforce or similar CRM, Power BI, Excel, and PowerPoint

• Agility in learning, adaptability, and a solution-oriented, results-focused mindset

• Experience working in a matrix and international organization is beneficial

• Native proficiency in Polish

• Advanced proficiency in English

• Preferred location: Central Poland

• Valid Category B driving license

• Willingness to travel frequently to meet with customers and attend industry events

🏝️ Benefits

• Performance-based bonus

• Company vehicle

• Private healthcare coverage

• Meal vouchers

• Comprehensive benefits package promoting well-being

• “Day for You” – an additional day off for preventive health check-ups

• Employee Assistance Program providing confidential psychological, legal, financial, and well-being support for employees and their families

• Discounts on SOMFY products

• Opportunities for continuous learning and professional development

• Potential for career advancement

• Collaborative international work environment