Key Account Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Build and nurture relationships with existing clients through personal visits and consistent follow-ups, with an emphasis on account retention and expansion.

• Ensure account loyalty and engagement by enhancing customer accounts, refining current programs, and introducing new innovations and reporting mechanisms.

• Foster engagement with customers at all levels to fulfill their needs while effectively communicating performance metrics, new product offerings, programs, and market trends through regular and structured Business Reviews.

• Identify and qualify leads within the assigned territory using cold-calling, partner-selling, lead-generation campaigns, and social selling strategies.

• Create and present multi-product solution opportunities through engaging presentations, training sessions, and product demonstrations.

• Offer comprehensive customer training and support across all areas of the client's enterprise.

• Execute administrative tasks such as budgeting, forecasting, and managing expenses.

• Advocate for and broaden the reach of Diversey's products and programs by driving sustainable growth and ensuring customer satisfaction.

⛳️ Requirements

• A Bachelor's degree is preferred.

• A minimum of 2-5 years of experience in B2B sales is required.

• Demonstrated skills in negotiation, relationship management, communication, and presentation.

• Strong strategic thinking, financial acumen, negotiation, conflict resolution, and analytical capabilities.

• Experience with CRM systems, preferably Salesforce.

• Proficiency in Microsoft Office Suite.

• Willingness to travel, including occasional overnight trips.

• A valid driver's license and an acceptable Motor Vehicle Record are necessary.

• Ability to lift weights of up to 50lbs.

• Ideal candidates should reside in the Phoenix area.

🏝️ Benefits

• A comprehensive benefits package that includes medical, dental, and vision coverage.

• 401(k) retirement plan.

• Paid time off for personal needs.

• Opportunities for learning and professional development.

• A strong company culture that values its employees.

• Provision of a company vehicle.

• Eligibility for discretionary bonuses.

• Multiple opportunities for professional growth and advancement.