Key Account Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Create and implement strategic account plans aimed at enhancing profitable sales growth and increasing share of wallet.

• Establish multi-tier relationships with key Beauty & Fragrance clients, becoming a reliable commercial ally.

• Identify and chase new business prospects within current accounts as well as targeted potential customers.

• Gain insights into customer brands, product offerings, innovation strategies, competitive challenges, and business objectives.

• Collaborate with customers to create unique dispensing and packaging solutions.

• Build and oversee a sales pipeline from the identification of opportunities through to commercialization.

• Lead negotiations related to pricing, contracts, supply agreements, and customer terms.

• Create forecasts and monitor performance against revenue, volume, margin, and growth targets.

• Collaborate across various functions including Marketing, Product Development, Engineering, Operations, Supply Chain, Finance, and Customer Service.

• Track market trends, competitive dynamics, and emerging opportunities in the Beauty & Fragrance sector.

• Represent the organization in customer meetings, business reviews, presentations, trade shows, and industry events.

• Act as the internal voice of the customer, ensuring effective communication and follow-up throughout the organization.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Sales, or a related discipline is preferred.

• Proven experience in B2B sales, key account management, or business development.

• Background in Beauty & Fragrance, personal care, dispensing systems, packaging, or a related sector is strongly preferred.

• Demonstrated capability to manage and expand complex, high-value customer relationships.

• History of identifying, developing, and securing new business opportunities.

• Experience in navigating intricate sales cycles and formulating strategic account plans.

• Strong commercial and financial insight, including expertise in pricing, margins, forecasting, and profitability.

• Excellent negotiation, presentation, communication, and influencing abilities.

• Competence in leading cross-functional teams and driving outcomes without direct authority.

• Ability to handle multiple customer priorities and projects in a dynamic environment.

• Willingness to travel as necessary to meet customer and business requirements.

🏝️ Benefits

• Bonus

• Equal Opportunity Employer

• Drug-free workplace

• Reasonable accommodation for individuals with disabilities