Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Adhere to all safety protocols and engage in mandatory safety programs.

• Oversee assigned Strategic and Growth accounts within the designated channel.

• Formulate multi-year growth strategies that align with customer innovation roadmaps.

• Establish executive-level relationships across innovation, procurement, regulatory, and marketing sectors.

• Lead collaborative business planning processes when appropriate.

• Safeguard and expand current revenue streams.

• Promote cross-selling opportunities within ingredient families.

• Uphold pricing discipline and ensure margin integrity.

• Work in conjunction with the Customer Success Manager on demand forecasting and order consistency.

• Discover new ingredient prospects within current customer accounts.

• Participate early in formulation development cycles.

• Progress opportunities through defined CRM pipeline stages.

• Coordinate technical, regulatory, and marketing assistance to expedite conversions.

• Maintain a clearly defined target account list.

• Create structured strategies for market penetration.

• Engage with strategic prospects that align with channel growth objectives.

• Drive new logo acquisitions that align with portfolio strategy.

• Organize support from R&D, Regulatory, Quality, and Marketing for key initiatives.

• Elevate strategic opportunities through relevant governance forums.

• Ensure internal alignment for high execution velocity.

• Maintain precise CRM data hygiene.

• Provide dependable revenue forecasts.

• Meet revenue and margin objectives.

• Participate in the annual business planning process.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor's degree in a relevant field such as nutraceuticals, dietary supplements, functional foods, sales, or a related area.

• A minimum of 3 years of experience in nutraceuticals, specialty ingredients, or B2B health-related sales.

• Proven success in managing sales of $5M+ with strategic account portfolios.

• Capability to navigate scientific and regulatory discussions.

• Experience handling complex, extended sales cycles.

• Proficient in CRM systems, sales automation tools, and data analytics.

• Willingness to travel up to 50% of the time within North America.

• Experience selling to DTC, Practitioner, MLM, or CPG brands is preferred.

• Ideally based in the Western region of the U.S.

🏝️ Benefits

• Competitive compensation.

• Comprehensive benefits beginning on the first day.

• Health insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan with employer matching.

• 11 paid holidays.

• Opportunities for ongoing growth and development.

• Ability to embrace new challenges.

• Collaboration across international business units.