Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and nurture intricate and vital relationships with both internal and external customers.

• Recognize strategic initiatives and opportunities that can enhance growth and return on investment for specific food market accounts.

• Contribute to the creation and execution of national marketing campaigns and strategies aimed at boosting sales within selected key accounts.

• Build connections with key stakeholders across Quality, Regulatory, Procurement, Operations, and Food Safety departments.

• Collaborate with customers using a strategic and consultative approach to gain insights into their business needs, challenges, strategies, and priorities.

• Provide value-added business solutions through Hygiena.

• Develop and oversee a sales pipeline, analyze activities, and track sales performance against designated quotas.

• Lead all phases of the selling cycle for chosen key accounts, both internally and externally.

• Suggest adjustments to business plans and set objectives to enhance sales effectiveness.

• Create thorough short- and long-term business plans for key accounts.

• Acquire and integrate knowledge of industry trends, emerging technologies, regulatory factors, competitors, and competitive selling strategies.

• Organize customer event calendars and prepare for meetings.

• Participate in customer events, conventions, and important customer calls.

• Prepare and present quarterly business reviews and competitive updates for Hygiena and its key account customers.

⛳️ Requirements

• A Bachelor's degree in Microbiology, Food Science, or related Biology field, or equivalent education and work experience, is required.

• At least 5 years of experience in Food Safety is required.

• A minimum of 3 years of experience with Pathogens.

• At least three (3) years of experience in Strategic Account/Key Account Management.

• Intermediate proficiency in Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint).

• Intermediate knowledge of Adobe Acrobat.

• Familiarity with CRM systems (MS Dynamics or SFDC) is preferred.

• Advanced skills and experience in sales and relationship management.

• Demonstrated success in negotiating complex contracts.

• Exceptional verbal and written communication skills.

• Ability to influence outcomes with both customers and internal stakeholders.

• Capability to exercise discretion and independent judgment.

• Proficiency in executing projects/programs strategically across the organization.

• Ability to work collaboratively in a team environment, fostering internal alignment and influencing contacts to drive sales growth in selected accounts.

• Willingness to travel up to 75% of the time.

• May occasionally require working evenings and/or weekends.

🏝️ Benefits

• 15 days of Paid Time Off (PTO).

• 10 paid company holidays.

• Medical coverage with employer contribution to a Health Savings Account (HSA).

• Dental insurance.

• Vision insurance.

• Company-paid Life Insurance.

• Short-Term Disability coverage.

• Long-Term Disability coverage.

• Employee Assistance Program.

• 401(k) plan with Safe Harbor and Profit-Sharing employer contributions.

• Tuition Reimbursement program.

• Charitable Contribution matching.

• Opportunities for Employee Referral bonuses.