Key Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Act as the main point of contact for business development and relationship management with designated customers.

• Gain a thorough understanding of customers’ operations, key drivers, organizational structures, and the value that HBS delivers to enhance business outcomes.

• Communicate HBS value propositions and initiatives to all levels within customer organizations.

• Serve as a business partner, primary supplier liaison, trusted advisor, and advocate for customers.

• Advocate for customer needs within Honeywell.

• Collaborate closely with the Management Team to ensure customer satisfaction is prioritized.

• Achieve goals related to orders, revenue, margins, and economic value-added metrics.

• Build customer relationships, develop account strategies, growth initiatives, pursuit plans, and conduct regular business reviews with customers.

• Identify new opportunities and additional product and service offerings within current accounts.

• Maintain precise forecasts regarding orders and growth prospects.

• Oversee account planning, customer interactions, value propositions, proposal strategies, and contract negotiations.

• Engage with technical, economic, relationship, and executive-level buyers.

• Drive account retention and penetration strategies for key growth accounts.

• Utilize resources effectively and inspire the account team to achieve favorable business outcomes.

⛳️ Requirements

• Proven ability to establish and maintain customer relationships.

• Ability to clearly convey value and demonstrate how solutions align with customer needs.

• Strong presentation and communication abilities.

• Excellent negotiation skills.

• Comprehensive knowledge of industry and market dynamics.

• Solid financial and business understanding.

• Proficient in CRM systems for forecasting and tracking customer sales activities.

• Familiarity with HBS processes, commercial terms, and contract stipulations.

• Well-rounded knowledge of the HBS portfolio across lines of business, verticals, and applications.

• Proficient in English and Italian, both written and spoken.

• Specific knowledge of strategic HBS-focused verticals: Critical Infrastructure and Pharmaceutical sectors.

• Over 5 years of relevant sales experience.

• Experience in identifying, creating, and evaluating sales opportunities.

• Capability to engage with senior-level customers and foster long-term strategic and executive relationships.

• Experience in enterprise selling, collaborating across client and internal teams.

• Experience within a highly matrixed organizational structure.

🏝️ Benefits

• Incentives and benefits will be included in the offer.

• Reasonable accommodations will be provided to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges.