Key Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and cultivate relationships with C-suite executives and senior client stakeholders

• Identify and address critical business challenges faced by clients

• Showcase the value of FICO’s analytics and decision-making solutions

• Work collaboratively with sales, product, delivery, and marketing teams to create customized enterprise-level solutions

• Lead negotiations for contracts worth millions of dollars

• Act as the client’s advocate within FICO, influencing product roadmaps and solution strategies

• Formulate and implement business plans that promote account growth and sustained profitability

• Meet quarterly and annual sales objectives

• Represent FICO as a trusted advisor and maintain awareness of industry trends

• Position FICO as the preferred partner for advanced analytics and decision-making solutions

⛳️ Requirements

• Proven track record in building and managing strategic relationships with senior executives, especially in large financial institutions

• Experience in structuring and closing complex, multi-million-dollar agreements, including SaaS-based solutions

• Extensive knowledge of banking, credit risk, fraud prevention, account management, or consumer lending

• Experience with machine learning, AI, decision management, and optimization is highly valued

• Capability to develop and implement joint business plans that align with client goals and FICO’s strategic initiatives

• Enthusiasm for learning and educating clients and FICO colleagues through presentations and discussions

• Ability to maintain focus and effectiveness under pressure, adapt to change, and bounce back from setbacks

• Team-oriented approach that prioritizes collaboration

• Capacity to work independently, take initiative, and persist on complex opportunities

• Willingness to travel up to 50%

• Bachelor’s degree in business, technology, or a related field, or equivalent professional experience

🏝️ Benefits

• Highly competitive compensation, benefits, and rewards programs

• Opportunities for professional development through valuable learning experiences

• Emphasis on work/life balance

• Employee resource groups

• Social events

• Inclusive, people-first work environment

• Freedom to enhance skills and advance your career