Key Account Manager

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• Take charge of a key account for FICO, a worldwide leader in analytics software and decisioning technology.

• Cultivate and maintain relationships with C-suite executives and senior client stakeholders.

• Identify and resolve clients’ essential business challenges while showcasing the benefits of FICO’s solutions.

• Collaborate with sales, product, delivery, and marketing teams to create customized enterprise-level solutions.

• Lead negotiations for contracts worth multiple millions.

• Act as the client’s representative within FICO and influence product roadmaps and solution strategies.

• Formulate and implement business plans that promote account growth and long-term profitability.

• Meet quarterly and annual sales objectives.

• Represent FICO as a trusted advisor while staying informed about industry trends.

• Establish FICO as a premier partner for advanced analytics and decision-making solutions.

⛳️ Requirements

• Extensive senior-level experience in building and managing strategic relationships with senior executives, especially within large financial institutions.

• Proven history of structuring and finalizing complex, multi-million-dollar agreements, including SaaS-based solutions.

• Strong knowledge of banking, credit risk, fraud prevention, account management, or consumer lending.

• Experience with machine learning, AI, decision management, and optimization is highly desirable.

• Ability to develop and implement joint business plans that align with client goals and FICO’s strategic objectives.

• Enthusiasm for learning and educating both customers and FICO colleagues through presentations and discussions.

• Excellent interpersonal skills and a genuine interest in people.

• Capacity to remain focused and effective under pressure, adapt to changes, and recover swiftly from setbacks.

• Team-oriented attitude that values collaboration.

• Willingness to travel up to 50% of the time.

• Bachelor's degree in business, technology, or a related field, or equivalent practical experience.

🏝️ Benefits

• Highly competitive compensation, benefits, and rewards programs.

• Work/life balance.

• Employee resource groups.

• Social events.

• Professional development through valuable learning opportunities.

• Support for skill development and career growth.

• Inclusive, diverse, people-first work environment.