Key Account Executive

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee and enhance revenue and market presence at assigned agencies to optimize customer satisfaction and fulfill strategic goals.

• Build and sustain client partnerships to promote revenue expansion.

• Create and implement account strategies in collaboration with the account team to offer more impactful and relevant value propositions.

• Monitor customer interactions within internal systems to carry out account strategies and uncover additional opportunities.

• Foster customer relationships and ensure efficient service delivery to accounts.

• Comprehend customer operations and workflows, and establish appropriate contact networks within accounts.

• Collaborate with and involve experts/specialists as necessary.

• Supervise all account-related activities for the assigned portfolio.

• Manage account relationships and enhance overall customer satisfaction for designated accounts.

• Forecast account performance, keep management updated on account status, gather competitor insights, and relay feedback to marketing.

• Deliver customer product training as required.

• Oversee the individual expense budget.

⛳️ Requirements

• At least 5 years of proven customer-facing Software (SaaS / Cloud) Sales experience.

• A minimum of 3 years’ experience managing a portfolio of Major Accounts.

• Experience in solution or consultative sales within intricate sales processes.

• Proficiency in data management using Salesforce (preferred) or a similar CRM tool.

• Strong knowledge of Cloud and SaaS technologies.

• Willingness to travel 70% of the time (3-4 days a week on the road), including overnight trips.

• Ability to clearly and effectively communicate complex solution offerings to both technical and non-technical audiences.

• Experience in a startup environment and familiarity with specific verticals.

• Background in Law Enforcement / Public Safety.

• Team-oriented with a collaborative approach to working with various team members.

• Prepared to take ownership and drive the territory forward.

🏝️ Benefits

• Competitive On-Target Earnings along with a 401K plan featuring employer matching.

• Uncapped commission structure.

• Discretionary paid time off policy.

• A generous parental leave policy.

• Opportunity to ride along with real police officers in real-life scenarios, witness technology in action, and gain inspiration.