Key Account Executive

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Oversee and enhance revenue and market share at assigned agencies to maximize client satisfaction and reach strategic goals.

• Build and nurture client relationships to promote revenue growth.

• Collaborate with the account team to formulate and implement account strategies that deliver more impactful and relevant value propositions.

• Monitor customer engagement in internal systems to execute account strategies and uncover further opportunities.

• Foster customer relationships and ensure efficient service delivery to client accounts.

• Gain insights into customers’ operations and workflows while establishing contact networks within accounts.

• Partner with experts and specialists as needed.

• Supervise all account activities pertaining to the assigned portfolio.

• Manage account relationships and enhance overall customer satisfaction for designated accounts.

• Provide forecasts, keep management updated on accounts, gather competitive insights, and relay marketing feedback.

• Offer customer product training as needed.

• Oversee the individual expense budget.

⛳️ Requirements

• At least 5 years of proven success in customer-facing Software (SaaS / Cloud) Sales.

• Minimum of 3 years managing a portfolio of Major Accounts.

• Experience in solution or consultative sales within intricate sales processes.

• Familiarity with data management using Salesforce (preferred) or a comparable CRM.

• Solid understanding of Cloud and SaaS technologies.

• Willingness to travel over 70% of the time (3-4 days a week on the road), including overnight trips.

• Ability to clearly and concisely communicate complex solution offerings to both technical and non-technical audiences.

• Experience in startups and knowledge of specific verticals.

• Background in Law Enforcement / Public Safety.

• Team player: regularly collaborate with various team members.

• Prepared to take ownership and drive the territory.

🏝️ Benefits

• Competitive On-Target Earnings and 401K with employer match.

• Uncapped commissions.

• Discretionary paid time off.

• A supportive parental leave policy.

• Opportunity to ride along with real police officers in real-life situations, observe technology in use, and gain inspiration.