Junior Digital Growth Associate

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Engage with new Datalynq sign-ups and trial users to assist them in getting started and ensure they recognize the product's value within their first week.

• Reconnect with former Datalynq users and facilitate their access reactivation with a complimentary 12-month extension.

• Handle incoming trial requests and sign-ups, following up promptly and addressing basic product inquiries.

• Conduct outbound calls and initiate cold outreach to attract new users to Datalynq.

• Monitor Datalynq usage, pinpoint drop-off areas, and provide necessary support.

• Create straightforward email sequences and onboarding communications.

• Assist in launching MCN by recruiting initial users, gathering feedback, and translating it into improvements and requests.

• Conduct product walkthroughs and brief demo calls.

• Maintain updated records in HubSpot regarding lead and trial-user statuses.

• Develop Power BI dashboards to track sign-ups, trial-to-paid transitions, and user engagement.

• Collaborate with leadership and the broader Sourceability team to ensure that the Datalynq growth initiative aligns with overall business objectives.

⛳️ Requirements

• 1-2 years of experience in expanding an online user base, preferably in SaaS, marketplace technology, or another B2B platform.

• Proficient in handling data and familiar with terminology related to managing bill-of-materials (BOM) information online.

• Strong communication skills over the phone, during video calls, and in written formats.

• Highly organized and self-motivated.

• Residing in the United States or the United Kingdom, with existing work authorization.

• Experience with HubSpot or a similar CRM is advantageous, though not mandatory.

• Familiarity with Power BI or similar reporting tools is beneficial, but not required; training will be provided.

🏝️ Benefits

• Competitive salary.

• Continuous training and opportunities for professional development.

• A collaborative and dynamic work environment.

• Option for remote work.

• Employee recognition and rewards program.