Junior Account Manager, French Speaker

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee a portfolio of more than 1,000 high-value clients across Europe.

• Engage actively with the portfolio through various communication channels.

• Foster relationships with key decision-makers, acting as a reliable point of contact for clients.

• Drive revenue growth, retention, and enhance product adoption within Finom’s product offerings.

• Identify and implement upselling, cross-selling, and referral opportunities.

• Leverage account data, usage metrics, and portfolio insights to prioritize client outreach.

• Monitor account health and take proactive measures with high-risk clients to mitigate churn.

• Ensure accurate tracking of pipeline, activities, and accounts within Salesforce.

• Utilize Modjo and AI-driven call intelligence tools to enhance performance and share effective practices.

• Assist clients through every stage of the customer lifecycle.

• Adhere to relevant AML regulations, transaction monitoring, and internal protocols.

⛳️ Requirements

• At least 1–2 years of experience in Sales, Account Management, or Customer Success within the B2B SaaS or Fintech sectors.

• Excellent communication skills.

• Commercially oriented, with a focus on revenue generation per account and potential for growth.

• Ability to make data-driven decisions.

• Comfortable in a dynamic and fast-paced work environment.

• Native or near-native proficiency in French.

• Complete fluency in English.

• Previous experience using Salesforce or similar platforms is advantageous.

🏝️ Benefits

• Ongoing personal and professional development opportunities.

• Flexible remote or hybrid working arrangements across Europe.

• Stock Options Program available to all team members.

• A modern, friendly, and environmentally conscious corporate culture.

• Continuous support and care for employees.

• Work & Swim Program: enjoy one month in a corporate apartment in Cyprus.

• Annual bonus potential based on performance, reaching up to €12K per year.