Junior Account Manager

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Assist in customer acquisition and account management efforts for the ESPT business.

• Establish and nurture customer relationships within assigned industries and/or regions.

• Engage with warm leads, assess opportunities, follow up with prospects, and facilitate lead conversion.

• Aid in the acquisition of new clients and enhance existing customer relationships.

• Help in developing and managing an opportunity pipeline.

• Support the sales cycle from initial customer engagement and inquiries to order placement and follow-up for repeat business.

• Maintain consistent communication with customers throughout the sales process.

• Strive to meet individual sales targets within an assigned customer portfolio.

• Identify new business prospects and assist in the growth of the customer base.

• Learn and implement best practices in sales and account management.

• Provide suggestions for process enhancements and new initiatives.

• Accurately document sales activities and customer interactions in the CRM system.

• Ensure that customer, opportunity, and pipeline data is current.

• Collaborate with internal teams to enhance customer experience and execute the sales process effectively.

• Report directly to the Sales Leader, ESPT.

⛳️ Requirements

• Some experience in sales, account management, business development, customer service, or a similar field.

• Prior B2B experience is a plus.

• Strong customer focus and commitment to developing long-term customer relationships.

• Enthusiasm for IT, digitalization, and modern technologies, with a willingness to learn and utilize new tools and software.

• Interest in manufacturing, engineering, robotics, automation, 3D printing, or related technical sectors is beneficial.

• Capability to identify customer needs, pursue opportunities, and foster new and existing customer relationships.

• Excellent communication and interpersonal skills.

• Proactive, solution-oriented mindset with the ability to devise practical solutions.

• Eagerness to learn, enhance sales skills, accept greater responsibilities, and achieve sales objectives.

• Full professional proficiency in Spanish and English.

• Proficiency in Portuguese is preferred.

• Willingness to work in a dynamic, rapidly growing environment with shifting priorities.

🏝️ Benefits

• Monthly commission of 2% on sales, with no cap.

• Provision of a corporate laptop and smartphone.

• Access to free corporate English language courses.

• Flexible remote working model.

• Occasional international travel to the UK and Germany.

• An open, friendly, and trusting workplace culture.

• Support during challenging times alongside shared celebrations of successes.

• Recognition of each team member’s contributions.

• Involvement in charitable projects globally.

• Opportunities to learn, grow, and make a significant impact.

• Development of sales and account management skills with guidance from experienced colleagues.

• Flexible processes and planning.

• A well-structured onboarding program.