Junior Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee and enhance an established customer base within the education sector.

• Provide guidance to clients on software, cloud, and digital transformation solutions.

• Collaborate with specialist teams to address technical matters.

• Identify and cultivate opportunities for cross-selling and upselling among current clients.

• Work in close partnership with Professional Services, Support, and Inside Sales teams.

• Act as a representative of AixConcept during customer meetings, events, trade fairs, and industry conferences.

• Maintain customer information and assist in analysis and reporting tasks.

⛳️ Requirements

• Prior experience in sales, Customer Success, Account Management, or a similar client-facing position.

• A keen interest in IT topics, particularly related to software, cloud solutions, and digital infrastructure.

• A passion for grasping technical concepts and learning about new subjects.

• A desire to develop long-lasting customer relationships and engage with individuals.

• Outstanding communication skills, combined with a structured and independent approach to work.

• An interest in the education sector and experience working with schools, school authorities, and public-sector clients is a plus.

• Proficient German language skills.

🏝️ Benefits

• Flexible working hours and options for remote work.

• 30 days of annual leave, along with additional time off on December 24 and 31, plus for special occasions.

• Access to various training and development programs.

• Company pension scheme.

• Corporate Benefits.

• Capital-forming benefits.

• Health promotion programs sponsored by the company.

• Mental health support initiatives.

• Bike leasing options.

• A commitment to creating a positive working environment and culture.