This is a fully remote position, open to applicants in United States.

📋 Description

• Set up and oversee JIRA workflows, projects, and issue tracking systems.

• Manage and enhance JIRA configurations to align with business and technical needs.

• Integrate JIRA with GitLab, Confluence, and various other DevOps tools.

• Support Agile methodologies and associated project management practices.

• Diagnose and resolve system issues pertaining to JIRA administration.

• Collaborate with development, operations, and project teams to streamline processes and enhance system functionality.

• Assist in fulfilling mission requirements for the development, integration, and maintenance of a scalable, federated data ecosystem for a DoD client.

• Facilitate interoperability, governance, real-time information sharing, dynamic data integration, and mission-specific analytical capabilities.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline OR five (5) years of equivalent experience in JIRA administration.

• Proven experience in configuring and managing JIRA workflows.

• Experience in managing issue tracking systems and automating workflows.

• Proficiency in JIRA administration, including the development of workflows and management of permissions.

• Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.

• Familiarity with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is essential.

• Strong analytical and problem-solving capabilities.

• Atlassian Certified JIRA Administrator certification is preferred.

• ITIL Foundation Certification is preferred.

• A reliable internet connection is required.

• A quiet workspace that is free from interruptions and background noise is necessary.