IT Vendor Management Analyst – Infrastructure, Telecom

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Oversee and coordinate a substantial portfolio of vendor contracts, maintenance agreements, renewals, and licensing arrangements.

• Assist enterprise infrastructure teams by managing vendor relationships across hardware, software, networking, and telecommunications services.

• Review, reconcile, and validate telecommunications invoices, maintenance renewals, and expenditures related to technology.

• Ensure that vendor accounts, contracts, assets, and billing records are accurate and current.

• Collaborate with internal business stakeholders to facilitate contract renewals, procurement activities, and service modifications.

• Track and manage assets related to infrastructure, including networking equipment, routers, switches, circuits, and related technologies.

• Act as a liaison between internal technology teams and external vendors concerning contract terms, service delivery, billing disputes, and renewals.

• Support ongoing initiatives for data center consolidation and technology modernization.

• Analyze vendor spending to identify opportunities for operational efficiencies and cost savings.

• Assist with purchase requests, software licensing evaluations, hardware maintenance agreements, and procurement processes.

• Monitor service agreements and assess vendor performance metrics.

• Generate reports pertaining to contract status, renewals, telecom expenses, and vendor activities.

• Work in collaboration with Procurement, Finance, Legal, and Technology teams to ensure compliance with contracts and mitigate risks.

⛳️ Requirements

• Minimum of 4 years of experience in Vendor Management, Procurement, Telecom Billing, Contract Administration, Technology Asset Management, or similar fields.

• Proven experience managing technology vendors, service providers, or telecommunications carriers.

• Knowledge of enterprise infrastructure environments, including networking, data centers, hardware, and associated software platforms.

• Experience in handling contract renewals, maintenance agreements, software licensing, or technology procurement tasks.

• Strong analytical and financial skills with a background in reviewing invoices, contracts, and vendor expenditures.

• Capability to manage multiple priorities and a high volume of contracts concurrently.

• Excellent communication and stakeholder management abilities.

• Proficiency in Microsoft Excel.

• Preferred: Experience supporting enterprise Infrastructure, Network, Data Center, or Telecommunications organizations.

• Preferred: Familiarity with technology vendors and carriers such as AT&T, Verizon, T-Mobile, Sprint, Cisco, Dell, HPE, VMware, Microsoft, or similar providers.

• Preferred: Experience working with ServiceNow.

• Preferred: Experience utilizing SAP Ariba or other procurement platforms.

• Preferred: Understanding of telecom expense management, asset management, and vendor governance processes.

• Preferred: Experience managing large-scale contract portfolios and enterprise technology expenditures.

🏝️ Benefits

• Medical, dental & vision coverage.

• Critical Illness, Accident, and Hospital insurance.

• 401(k) Retirement Plan with options for pre-tax and Roth post-tax contributions.

• Life Insurance (Voluntary Life & AD&D for employees and dependents).

• Short-term and long-term disability coverage.

• Health Spending Account (HSA).

• Transportation benefits.

• Employee Assistance Program.

• Paid Time Off/Leave (PTO, Vacation, or Sick Leave).