IT Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer technical and functional expertise during the pre-sales process to assist the sales team.

• Collaborate with Account Executives and Sales Leaders to evaluate opportunities and develop solution strategies.

• Engage in discovery meetings to analyze client infrastructure, business motivations, risk profiles, and growth objectives.

• Detect deficiencies in security, compliance, lifecycle management, and operational maturity.

• Perform technical evaluations across network, infrastructure, cloud, security, backup, and endpoint management environments.

• Convert assessment results into standardized managed service offerings.

• Create scalable and maintainable architectures that align with the company's best practices and service catalog.

• Draft Statements of Work and service scopes that encompass onboarding, managed services, assumptions, exclusions, and technical standards.

• Collaborate with Service Delivery, Engineering, and Security teams to ensure the accuracy of scopes.

• Facilitate a seamless transition from sales to onboarding and service teams.

• Assess security posture and suggest enhancements.

• Advocate for endpoint protection, email security, MFA, backup, and monitoring solutions.

• Utilize partnerships with Microsoft, Cisco, VMware, and security vendors.

• Support pricing strategies that are consistent with managed services margins and packaging.

• Present solutions during both executive and technical discussions.

• Transform technical recommendations into business results.

• Address concerns and emphasize long-term value.

• Develop standardized solution templates and service bundles.

• Contribute to the internal technical training for Sales.

• Keep precise CRM documentation.

• Assist in strategic account planning for opportunities related to client expansion.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent work experience (8+ years of relevant experience).

• Demonstrated experience in selling and designing Cisco and Microsoft solutions within enterprise settings.

• Extensive experience with enterprise networking, cloud solutions, virtualization, and infrastructure.

• Preferred experience with VoIP, VMware virtualization software, and server/storage platforms.

• Familiarity with cybersecurity frameworks, risk mitigation, and secure architecture design is preferred.

• Proven ability to design and sell comprehensive integrated solutions.

• Experience in gathering and analyzing technical and business requirements from clients.

• Strong understanding of pricing models, vendor programs, and solution packaging.

• Exceptional written and verbal communication skills suitable for both executive and technical audiences.

• Ability to clarify complex technical concepts for non-technical stakeholders.

• Preferred Cisco Certified Design Professional (CCDP) or equivalent Cisco certification.

• Preferred Microsoft Certified Systems Engineer (MCSE) or current role-based Microsoft certifications.

• Additional certifications in security, cloud, or architecture are advantageous.

• Must comply with Criminal Justice Information Systems (CJIS) requirements after employment.

🏝️ Benefits

• Flexibility with a remote-first approach, with some roles requiring onsite presence based on team needs.

• Paid time off provided by the company.

• Support for mental health and leave through the Employee and Family Assistance Program.

• Company-matched 401(k)/RRSP plans available.

• Opportunities to participate in the Leadership Academy.

• Monthly learning sessions offered.

• Access to mentorship programs.

• Learning reimbursements for professional development.

• Participation in internal career fairs.

• Opportunities for job shadowing.

• Personalized career-pathing and support for internal mobility.

• Autonomy and recognition for contributions.

• Transparent leadership and managerial support.

• Background checks including criminal and department of motor vehicles checks.

• Support for CJIS requirements post-employment.