IT Project Manager – North American Service Delivery Group

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Collaborate with stakeholders to define the project's scope, objectives, and deliverables.

• Assess and allocate project resources, which include time, finances, and personnel.

• Create comprehensive project timelines that include milestones and deadlines.

• Establish the initial project budget across all labor and expense categories.

• Anticipate project costs as the work progresses.

• Monitor spending and evaluate financial performance against the approved budget.

• Generate financial reports detailing the status of the project budget.

• Develop baseline schedules that align with the initial budget.

• Update schedules by revising actual and planned activity dates.

• Report on schedule progress based on milestones in relation to the baseline.

• Offer regular updates to stakeholders through meetings, emails, and reports.

• Collect and integrate stakeholder feedback into project planning.

• Address and resolve stakeholder conflicts and challenges.

• Identify, mitigate, and monitor project risks, adjusting plans as required.

• Assign tasks according to team members’ skills and areas of expertise.

• Oversee team performance while providing support and guidance.

• Gather and assess project performance data, including task completion rates and quality metrics.

• Compile and present detailed project progress reports to stakeholders.

• Carry out various other duties and responsibilities as needed.

• Ensure delivery of identification system solutions for state government clients in the United States is within scope, on time, and on budget.

⛳️ Requirements

• Must be legally authorized to work in the United States.

• Proficient in English (speaking, reading, and writing).

• Willingness to travel approximately 4–12 weeks annually.

• Bachelor's degree in Computer Science, Information Technology (or a related field), Business, or an equivalent combination of relevant education and experience.

• Understanding of IT systems, including infrastructure/applications, supporting technologies, and methodologies.

• Familiarity with project planning, scheduling, and resource distribution.

• Knowledge of risk management and mitigation strategies.

• Expertise in budgeting and financial oversight.

• Proficient in Microsoft O365, Microsoft Project, and Jira.

• More than 8 years of experience managing complex, large-scale IT projects.

• Strong critical thinking abilities.

• Excellent interpersonal skills.

• Adaptability to changing environments.

• Preferred: PMP, PRINCE2, Agile Certified Practitioner (ACP), Certified Scrum Master, or ITIL certifications.

• Preferred: Experience managing IT projects in both private and public sectors.

• Preferred: Business acumen.

🏝️ Benefits

• Health, medical, and life insurance benefits.

• 401k plan with company matching.

• Job stability.

• Remote work model.

• Preference for reasonable proximity to Virginia, North/South Carolina, New York, or Wisconsin.