IT Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Offer extensive project management support for IRS Criminal Investigation (IRS CI) client technology operations.

• Organize, coordinate, oversee, and control activities across the CMSS task order.

• Create, maintain, and revise an Integrated Master Schedule encompassing subtasks, dependencies, milestones, deliverables, and period-of-performance activities.

• Coordinate planning and execution across CMSS workstreams to ensure task integration, resource alignment, and timely service delivery.

• Identify, evaluate, document, and manage program risks and issues, including mitigation strategies, escalation processes, and contingency planning.

• Monitor performance against Service Level Objectives (SLOs), Key Performance Indicators (KPIs), milestones, deliverables, and established performance measures.

• Prepare and present weekly, biweekly, and monthly status reports.

• Develop executive-level briefings, dashboards, and reporting products.

• Facilitate program reviews, governance activities, stakeholder meetings, decision forums, and program-level engagements.

• Track action items, decisions, dependencies, and commitments until resolution.

• Assist with scope, schedule, budget, resource, and change management for technical initiatives.

• Oversee configuration and change control for workstation images, baseline settings, software packages, deployment artifacts, and associated updates.

• Ensure that documentation, reporting, and execution adhere to IRS policies, security requirements, quality standards, and operational procedures.

• Assess performance and recommend process enhancements, efficiencies, and corrective actions.

• Foster communication and collaboration among technical teams, business stakeholders, leadership, and customer representatives.

• Provide leadership and coordination from project initiation through to closure.

⛳️ Requirements

• 5–8 or more years of experience in IT project or program management within enterprise environments.

• Proven experience in leading end-to-end project delivery, encompassing scope, schedule, budget, risk, resource, stakeholder, and change management.

• Experience managing cross-functional technical teams and coordinating multiple concurrent workstreams.

• Background in supporting technical initiatives such as infrastructure, endpoint services, software packaging and deployment, asset management, or related enterprise IT operations.

• Demonstrated ability to develop and maintain integrated schedules, track dependencies, monitor milestones, and manage deliverables.

• Experience in identifying and managing risks, issues, action items, and mitigation plans.

• Strong written and verbal communication skills, including the ability to prepare status reports and briefings for executive-level audiences.

• Experience in developing or utilizing KPIs, dashboards, performance reports, and data-driven program insights.

• Ability to facilitate governance forums, stakeholder meetings, working groups, and decision-making sessions.

• Capacity to manage competing priorities and deliver results in a structured, compliance-focused environment.

• Preferred: Project Management Professional (PMP) certification.

• Preferred: Agile, Scrum, or other project management certification or formal training.

• Preferred: Experience supporting federal government, IRS, law enforcement, or other regulated environments.

• Preferred: Experience with client endpoint management, workstation lifecycle operations, software deployment, or IT service management.

• Preferred: Familiarity with configuration management, security controls, service-level management, and operational readiness activities.

🏝️ Benefits

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental.

• Matching 401K.

• Short- and Long-Term Disability.

• Pet Insurance.

• Professional Development/Education Reimbursement.

• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas.