
IT Infrastructure Operations Engineer II
Posted Jul 25

Posted Jul 25
This is a fully remote position, open to applicants in India.
• Deliver expert troubleshooting and fault isolation for escalated server and network issues.
• Implement firmware, BIOS, and driver updates on Dell PowerEdge servers.
• Oversee hardware break/fix processes for server infrastructure.
• Perform regular network health assessments and performance evaluations.
• A minimum of 5 years of practical experience in enterprise IT infrastructure operations.
• Strong expertise in administering Dell PowerEdge servers.
• Extensive experience with Cisco networking devices (routers, switches).
• Relevant industry certifications, such as Dell Server certifications or ITIL Foundation.
• 24x7 on-call support for critical escalations.
• Mentoring and offering technical guidance to L1 engineers.
• Engaging in blameless post-mortem evaluations.
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