Investment Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Comprehend customer requirements and deliver wealth and investment-related sales and services to BMO clients or potential clients.

• Guide customers on wealth and investment strategies and products that align with their goals.

• Execute sales and service tasks in accordance with established procedures.

• Recognize and refer customers to other business divisions as necessary.

• Conduct outbound calls and proactively discover opportunities to enhance the customer experience with appropriate investment products.

• Stay informed about consumer needs, industry trends, best practices, and the regulatory landscape.

• Provide high-quality sales and service for inquiries, issues, and requests from customers and prospects.

• Explore to understand customers' specific investment needs and provide tailored advice.

• Reach sales goals focused on relevant investment products.

• Oversee transactional outcomes from customer interactions or refer issues to the appropriate internal business units.

• Escalate complicated or unresolved customer issues to senior management.

• Complete necessary documentation following customer engagements.

• Keep up-to-date knowledge of investment markets, practices, and trends and incorporate this into customer discussions.

• Integrate marketing promotions and programs into customer conversations when suitable.

• Ensure the confidentiality of customer and Bank information is maintained.

• Identify and report suspicious activity patterns related to money laundering.

• Comply with regulatory and compliance standards.

• Execute complex and varied tasks within established guidelines and parameters, including handling escalations from other staff.

• Analyze problems and determine appropriate next steps.

• Utilize the Risk Management Framework to make informed, risk-based decisions that align with business strategy and accepted risk appetite.

⛳️ Requirements

• Typically possess 2–3 years of relevant experience.

• A post-secondary degree in a related field is preferred or an equivalent combination of education and experience.

• High school diploma or equivalent work experience is required.

• Familiarity with competitive marketplace trends and product offerings.

• Understanding of BMO Investment / BMO InvestorLine products and services.

• Completion of the Canadian Securities Course (CSC) or IFIC course / IIROC licensed as an Investment Representative.

• Some knowledge of Risk Management & Compliance.

• Specialized knowledge is advantageous.

• Strong verbal and written communication abilities.

• Good organizational skills.

• Effective collaboration and team skills.

• Strong analytical and problem-solving capabilities.

• Ability to adhere to Anti-Money Laundering and Terrorist Financing reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions.

• Capability to maintain the confidentiality of customer and Bank information.

• Competence in applying BMO's Risk Management Framework and adhering to relevant policies, laws, and regulations.

🏝️ Benefits

• Performance-based incentives.

• Discretionary bonuses.

• Additional perks and rewards.

• Health insurance.

• Tuition reimbursement.

• Accident and life insurance.

• Retirement savings plans.

• Comprehensive training and coaching.

• Managerial support.

• Opportunities for networking.

• Accommodations available upon request during the selection process.