Investigator Payments Lead

This is a fully remote position, open to applicants in Bulgaria, +2 more countries.

📋 Description

• Direct the comprehensive management of investigator and site payment processes for assigned clinical trials.

• Supervise the setup of payment systems, ensuring that study budgets, contracts, milestones, and payment triggers are accurately configured in accordance with contractual agreements.

• Collaborate closely with study teams to facilitate key start-up activities and ensure timely completion of payment-related milestones.

• Evaluate payment structures and data flows to guarantee precise payment triggering while identifying opportunities to mitigate delays or errors.

• Oversee vendor performance, ensuring that service delivery adheres to agreed timelines, quality standards, and operational requirements.

• Track payment performance across studies, addressing issues, identifying root causes, and implementing necessary corrective actions.

• Address escalated payment inquiries at the site and study levels to maintain positive relationships and support study execution.

• Ensure that appropriate contracts, purchase orders, funding arrangements, and approvals are established to enable timely payments.

• Assist with audit and inspection activities pertaining to investigator payments and ensure that all documentation meets the required standards.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Life Sciences, or a related field, or equivalent relevant industry experience.

• Background in clinical research, clinical operations, site payments, contracts, finance, or a related discipline.

• Strong comprehension of clinical trial operations, investigator site budgets, and payment processes.

• Exceptional analytical, organizational, and problem-solving capabilities.

• Strong communication and stakeholder management skills, with the ability to work confidently across global teams.

• Proficiency in reviewing and interpreting contracts, budgets, and payment terms with a keen eye for accuracy and detail.

• Experience working autonomously while effectively collaborating within cross-functional teams.

• Proficient in Microsoft Excel and other relevant business systems.

• Familiarity with investigator payment processes within a CRO, sponsor, or clinical research organization.

• Legal authorization to work in the country where the position is located.

🏝️ Benefits

• Competitive base salary along with performance-related incentives.

• Health and wellness programs, including medical, dental, and vision coverage where applicable.

• Retirement and pension plans.

• Life insurance and disability coverage.

• Employee assistance programs and wellness resources.

• Opportunities for learning and development through structured training and career pathways.