International Partnerships Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and provide support for a portfolio of In-Country-Provider partners offering international payroll services.

• Collaborate effectively with Sales, Marketing, Product, and Operations teams to integrate partner platforms and solutions.

• Act as the primary point of contact for partners.

• Address and resolve issues related to processes, customers, and technical integrations.

• Monitor and assess partner performance in relation to KPIs and SLAs.

• Assist leadership with partnership escalations, root cause analysis, action plans, and product enhancement strategies.

• Implement contracting and pricing structures for ICP partners and Paylocity clients.

• Manage partner due diligence, contracting, and onboarding procedures.

• Ensure the adoption of partner processes throughout the organization.

• Identify, target, and assess potential partners for integration opportunities that align with the international strategy.

• Facilitate relationship management, governance, service delivery assessments, and cross-functional initiatives.

⛳️ Requirements

• Bachelor's degree in Business, Human Resources, International Business, or a related discipline.

• A minimum of 7 years of experience in payroll, HR technology, workforce management, or a similar field.

• Global payroll experience is advantageous.

• Knowledge of payroll operations, compliance issues, payroll delivery models, and support for payroll-related clients and partners.

• Familiarity with international employment, payroll, compliance, or HR operations.

• Proven experience managing a portfolio of partners while driving relationship management, performance evaluations, and service enhancements.

• Experience collaborating with international organizations, global teams, or business partners across various countries and cultures.

• Ability to influence outcomes and foster accountability through collaboration rather than direct authority.

• Experience managing operational escalations, partner governance, contract negotiations, service delivery evaluations, and cross-functional projects.

• Proven ability to work alongside Sales, Product, Operations, Legal, Finance, and Compliance teams.

• Strong interpersonal abilities and an understanding of diverse cultures, business practices, and values.

• Availability to work five days a week during designated hours.

• Capability to sit for extended periods, typically 7–8 hours each day.

• Proficient in operating computer and phone systems, typing, and using multiple software applications simultaneously.

• Willingness to travel 10–25% of the time.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) matching.

• Employee perks supporting individuals, their families, and financial well-being.

• Opportunities for career development.

• Annual bonus.

• Grant of restricted stock units based on individual performance.

• Fully remote work from home or from a designated location within the U.S.