International Business – Channel Partner Development

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Develop and implement a strategy for international channel expansion, with a primary focus on Southeast Asia and a secondary emphasis on the GCC.

• Identify, source, evaluate, negotiate, and finalize agreements with distributor and reseller partners.

• Collaborate with partners to formulate market entry strategies at the country level.

• Oversee partner onboarding, certification, training, and implementation quality standards.

• Create escalation pathways for Level 2/3 support.

• Propel partner-driven pipeline growth and aid in the enterprise deal strategy.

• Engage in government and private healthcare tender processes and assist with RFI/RFP responses.

• Analyze win/loss trends and enhance partner sales strategies accordingly.

• Attend conferences, trade events, and user groups to enhance brand visibility and expand partner networks.

• Establish KPI tracking, ensure performance accountability, conduct monthly business reviews, and monitor revenue forecasts along with quarterly executive reports.

• Maintain communication with partners regarding product developments, market opportunities, and program modifications.

• Coordinate partner-facing channel initiatives in collaboration with marketing, which includes co-branded materials, go-to-market campaigns, and industry-specific use cases.

• Act as the chief architect for international channel infrastructure and the long-term regional expansion strategy.

⛳️ Requirements

• Over 8 years of experience in healthcare IT or medical software.

• More than 5 years of experience managing international distributors or channel partners.

• Required experience in the ASEAN/Southeast Asia healthcare markets.

• Familiarity with GCC healthcare markets is a plus.

• Proven track record in negotiating channel agreements.

• Knowledge of government procurement processes and experience in supporting government or large enterprise tenders.

• Strong understanding of healthcare workflows and clinical settings.

• Experience in managing long sales cycles ranging from 9 to 24 months.

• Preferred experience with clinical software, EHR, interoperability, or medical device integration.

• Prior experience in expanding into Southeast Asian markets is advantageous.

• Multilingual skills in Southeast Asian languages are preferred.

• Familiarity with in-country medical device or software regulatory standards across SEA markets is beneficial.

• Excellent cross-cultural communication and negotiation abilities.

• Financial literacy, encompassing margin, channel economics, and forecasting.

• Capability to work independently with a strong sense of accountability.

• Legal eligibility to work in an APAC country; sponsorship will not be provided.

• Willingness to accommodate meetings across various time zones, including occasional early morning or evening availability.

• Up to 40–50% international travel is necessary.

🏝️ Benefits

• Competitive benefits package that includes health coverage.

• Annual leave provisions.

• Support for professional development.

• Commission-eligible position with variable compensation linked to partner-sourced pipeline generation and regional revenue performance.

• Flexible working arrangements may be considered for outstanding candidates located elsewhere in Southeast Asia.