Internal Sales Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for customer inquiries and daily account requirements.

• Develop and sustain relationships with customers, distributors, and broker partners.

• Oversee customer onboarding and account setup processes.

• Handle incoming sales inquiries and assess new opportunities.

• Assist with sales scheduling, presentations, follow-up activities, quotes, proposals, and pricing documentation.

• Organize product sample requests and ensure timely delivery.

• Monitor customer engagement through order placements.

• Support product launches and promotional activities.

• Keep CRM records updated, including sales opportunities, pipeline activity, contact lists, and relevant documentation.

• Produce weekly sales reports and performance dashboards.

• Keep track of contract renewal dates and pricing modifications.

• Facilitate communication among internal teams, distributors, and brokers.

• Assist with distributor onboarding, broker reporting, territory management, promotions, and marketing initiatives.

• Collaborate with Operations, Supply Chain, Logistics, Sales, Marketing, and Finance teams.

• Align inventory availability with customer demand and help address order or fulfillment challenges.

• Organize logistics for trade shows and customer events, including materials, sample shipments, lead tracking, and follow-ups.

• Maintain sales collateral and marketing materials.

⛳️ Requirements

• A bachelor's degree or equivalent practical experience is required.

• At least 2 years of experience in inside sales, customer service, or sales support is preferred.

• Exceptional organizational and time management abilities.

• Strong written and verbal communication skills.

• Proficient in Google Workspace Suites.

• Familiarity with CRM software such as Salesforce, HubSpot, Microsoft Dynamics, First Bite, or similar platforms.

• Experience in food manufacturing, foodservice, consumer packaged goods (CPG), or ingredient sales is preferred.

• Background in working with foodservice distributors is advantageous.

• Knowledge of broker-managed sales organizations is preferred.

• Experience in supporting national accounts or regional sales teams is preferred.

• Must be able to stand for extended periods, stoop, kneel, and reach regularly.

• Capability to lift, push, or pull up to 35 pounds.

• Willingness to work weekends or after hours as needed.

• Must possess a valid state driver's license and a personal vehicle.

• Ability to travel up to 15 percent.

🏝️ Benefits

• Medical, dental, and vision insurance are provided.

• Paid time off along with company holidays.

• Mileage reimbursement is available.