Integrated Medicine Business Key Account Management Regional Director – East

This is a fully remote position, open to applicants in Connecticut, +16 more states.

📋 Description

• Oversee Key Account Directors in implementing a patient-first strategy and achieving market and brand objectives.

• Mentor Key Account Directors in formulating and executing strategic account and project plans that align with Pfizer and customer goals.

• Offer compliant cross-functional leadership within the Integrated Account Team framework.

• Collaborate with Medical, Sales, Brand, Marketing, Legal, and Policy leadership to enhance IAT excellence.

• Guide Account Management IPT initiatives that support therapeutic-area and brand strategies, goals, KPIs, and resources.

• Provide daily leadership and management for Key Account Directors.

• Align business and account priorities with therapeutic-area and brand objectives while identifying opportunities for mutual value.

• Establish performance goals, offer coaching, and support employees in achieving their career aspirations.

• Evaluate KAD performance against business-plan objectives, priorities, and approved metrics.

• Deliver documented, capabilities-based coaching and enhance account-management skills.

• Collaborate with KADs and customers in the field to model, coach, and develop account-management expertise.

• Maintain technical, environmental, and account-management knowledge to address inquiries from customers and colleagues in a compliant manner.

• Address personnel issues and serve as the final escalation point for Account Management roles.

• Recruit and select Account Management candidates using approved hiring materials.

• Engage with headquarters functions and advocate for prioritized accounts.

• Lead special projects and programs that support KAM operating plans, continuous improvement, productivity, efficiency, impact, and results.

• Report to the IMB KAM National Lead.

• Travel throughout the assigned East Region and other locations as required.

⛳️ Requirements

• Bachelor's degree with a minimum of 12+ years of experience.

• 10+ years in the pharmaceutical industry with a focus on customer-facing roles, including at least 3 years in a promoted position.

• Experience in account management.

• In-depth knowledge of the external healthcare market and advanced customer/health system insights.

• Proven success in leading diverse, field-based teams, either directly or cross-functionally.

• Exceptional communication, facilitation, and writing skills.

• Demonstrated ability to collaborate with and influence cross-functional Pfizer colleagues.

• Proven capability to engage senior executives within Leading Health Systems.

• Strategic thinker with the ability to formulate, develop, write, communicate, and oversee stakeholder business and project plans.

• Experience in executing and managing highly complex programs and projects, along with strong project management skills.

• Established ability to manage performance and cultivate talent.

• Candidate must be eligible to work in the U.S. for any employer.

• Permanent work authorization in the United States is mandatory.

• U.S. work visa sponsorship is not available now or in the future.

• Significant travel is required, up to 50%+

• Preference for candidates residing in the East Region and/or with convenient access to a major airport.

• A Master's degree with at least 10+ years of experience, a PhD with 7+ years, or an MD with 5+ years is preferred.

🏝️ Benefits

• Relocation assistance may be available based on business needs and/or eligibility.

• No relocation package is offered for this position.

• Field-based remote work opportunity.

• Significant travel is required to facilitate field coaching, customer engagements, meetings, HQ, and KAM Leadership Team requirements.