Integrated Marketing Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Acquire a comprehensive understanding of assigned client accounts, including businesses, stakeholders, active workstreams, priorities, and completed work.

• Manage and uphold client status documentation, encompassing deliverables, owners, decisions, risks, dependencies, and forthcoming actions.

• Oversee account bandwidth and resource tracking.

• Handle daily project timelines, monitoring milestones, dependencies, approvals, and handoffs.

• Create, manage, and maintain project tickets in platforms like Jira and Asana.

• Organize account documentation and file structures systematically.

• Collaborate with internal teams across creative, content, paid media, marketing operations, and other areas.

• Prepare agendas and materials for regular client status meetings.

• Lead regular client status meetings as necessary.

• Convert directives into clear briefs, tickets, timelines, and subsequent steps.

• Document and track client feedback and approvals within project documentation and workflows.

• Identify gaps in information, deadlines, resource limitations, dependencies, and obstacles, and facilitate their resolution.

• Alert account leadership regarding scope, timing, or resource issues.

• Ensure deliverables undergo internal review and quality-control processes.

• Follow up with internal stakeholders to ensure commitments are fulfilled.

• Enhance account-management systems, templates, documentation, and workflows.

• Utilize AI to optimize administrative tasks, summarize meeting notes, enhance documentation, support briefings, organize account knowledge, and develop efficient account-management processes.

⛳️ Requirements

• 4–6+ years of experience in account management, project management, marketing operations, agency operations, or a related field.

• Preference for candidates with agency experience.

• Proven experience in coordinating multiple simultaneous projects, timelines, stakeholders, and deliverables.

• Outstanding project management and organizational abilities.

• Skilled in creating and maintaining status documents, project plans, timelines, resource or bandwidth trackers, and other operational tools.

• Proficient with project management and ticketing platforms such as Jira, Asana, Wrike, Trello, Monday.com, or equivalent tools.

• Basic understanding of digital and integrated marketing, along with familiarity with paid media, content, social, email, marketing automation, creative, and web.

• B2B technology experience is a plus.

• Strong written and verbal communication skills.

• Exceptional attention to detail and commitment to follow-through.

• Capability to independently prioritize and manage a high volume of tasks.

• Strong problem-solving skills and readiness to take ownership.

• Demonstrated professional use of AI tools and curiosity about new AI applications in account management and agency operations.

🏝️ Benefits

• Competitive PTO.

• Employee health, vision, and dental insurance.

• Company 401(k) program.